Manager IT
The Intellect School
Total years of experience :17 years, 4 Months
• Lead a team of six IT professionals, overseeing daily operations, defined clear targets, project execution, and performance analysts.
• IT cost effective budgets and procurement of IT department.
• Assets record along Inventory management system and reporting.
• Analyzed network security and current infrastructure, assessing areas in need of improvement.
• Responsible for Implementation and administration of Active Directory, DHCP, File Server, application servers, LAN / WAN devices and VLans.
• Administration of VM-Servers, Linux Servers, Firewalls, Mikrotik router, FTP, G-Suite, and biometric solutions.
• Manage cloud servers and storage for data integrity and collaboration.
• Manage old existing ERP solution and optimize database queries to increase performance and scalability.
• Designed and developed custom front-end of modules with students / staff’s authentication, Dashboard, Users profile, Rights allocation and reports.
• Custom Backend integration with MVC concept of Laravel along with new and existing databases.
• Designed and maintained a range of complex web applications modules using PHP Laravel and MySQL database, which details are mention following below.
a) Student Information.
b) Staff Management System.
c) Library Integration.
d) Alumni association
e) Request management system.
• Manage Wordpress website, custom pages, plugins and content publishing.
• Manage podcast, Social media accounts (Facebook & LinkedIn).
• Implemented disaster recovery plans and cybersecurity measures, safeguarding company data and systems.
Managing all IT related operations in the Head Office, two remote branch offices of chinses staff located in Karachi city and a power plant located in Tharparker city.
• Working on Azure portal and using Active directory, user’s creations, groups & password managements, cloud storage services, for Pakistan region employees.
• Manage and stable data connectivity between all locations. Designed, Implement and Manage network infrastructure project by Cisco switches, 3m Patch panels, Unifi, VoIP (SIP) Zyco IP-Pabx & IP-Phones, Dahua IP-Cameras and Fortinet.
• Designed SSRL head office datacenter including security gadget and cybersecurity and surveillance systems.
• Develop and customize frontend English version forms on React js.
• Customize reports development by using React library.
• Complete Schema knowledge.
• Setup php for backend integration and Restful API’s.
• IT asset allocation & keep tracking of assets for branch offices and power plant.
• Maintained high level optimized network infrastructure, ensuring strong cybersecurity. Configure secure printing and Video Conferencing solutions / Interactive touch screens for local and international board meetings.
• Oversee all IT activity and operation onsite and remote locations.
• Deployed ISP’s connection on fiber optics and implemented internet failover / load balancing policies according to consumption.
• 4G Telecom towers of Zong and Telenor analyst deployments and manage operations. Domain & Hosting process. Manage Facebook account.
• Dual language functionality and provide IT technical assistance to local and Chinese staff.
• Manage admin department and admin team including daily operations.
• Procurement and budgeting of IT and Admin department.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Coordinated operations with other emergency service groups
• Successfully implemented student disbursement module with team on Oracle with the integration of biometric gadgets.
• Successfully implemented student management system on Visual Basic & Dot Net by team along with integrated modules like Admissions, Academic, Examination, Finance, General Leaguer and Human Resource.
• Successfully designed front end, forms, logins and portal dashboard on bootstrap with HTML & CSS for new modules like Student Registration, Homework, Library, Assessments, Purchase and Users requisition system.
• Use Core PHP for backend data integration with SQL and MySQL databases.
• Setup and generate multiple reports and queries like student homework, feedbacks, student registration, defaulters, staff attendance etc. according to requirement’s by using SQL and MySQL database.
• Manage SQL and Microsoft Access Database; transform table structure and database backup.
• Setup MySQL database, create new tables, queries and backup.
• Code user-friendly application that convert raw data from designed engine to easy understandable graphical format.
• Migrate website from static responsive WordPress theme with customization of pages, development, layouts & plugins.
• Managed life cycle replacement of hardware.
• Configure and manage network infrastructure devices, VLAN, Network Load Balancing, Servers Configurations, WIFI and System Configuration.
Fiber deployments, Network & Servers, IP-Cameras and VoIP (SIP), Staff / Student / Parent Biometric Attendance Machines, SMS Solutions, Interactive touch screens, IT Procurement etc.
• Regularly publish content, announcements and policies on website and Facebook.
• Implemented and maintained technology and software budget.
• Procurement, vendor coordination and budgeting of IT department
• Oversaw development and implementation of improvements to support network operations.
• Communicated regularly with staff concerning data exchange and technology integration.
• Liaised with other departments to minimize network interruptions and possible downtimes.
• Coordinated secure system access of users to various department systems and platforms.
• Corrected, modified and upgraded software to improve performance.
• Designed and developed forward-thinking systems that meet user needs and improve productivity
• Manage I.T problems, PHP Application Development, Planning and managing Network infrastructure, Servers, WIFI and System Configuration, IP-Cameras and VoIP (SIP).
• Implementation of multiple companies on Peachtree.
• Backups of Peachtree companies and server administration.
• Implemented unit testing to ensure code quality.
• Coordinate with the QA testing team for end-to-end unit testing and post production testing.
• Implement Inventory module and reporting on PHP.
• Designed a graphical portal and forms for stock.
• Manage IT operations and purchases of goods.
• Manage hardware lifecycle and fulfill new hardware requirements.
• Created software applications in test-driven development environment.
• Conducted scheduled system upgrades to maximize performance.
• Delivered support training to help user learn key features of applications.
• Coordinated deployments of new software, feature updates and fixes.
• Team lead of system support department; configure FTP, Active directory and policies Proxy, Applications Servers, Networks, Point to point connectivity, VLAN, VPN.
• Worked with users to determine areas of technology in need of improved usability.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Configured, tested and maintained Fiber network equipment to achieve maximum performance.
• Planned and implemented upgrades to system hardware and software.
• Standardized job tasks and trained junior team members on industry best practices and standards.
• Completed reports detailing network and systems performance and downtime issues.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Manage I.T problems, Network problems and customer support.
• Configured security settings and granted system access to groups and individuals.
• Worked effectively in both independent and team environments to exceed IT goals.
• Maintained computer systems, installed and upgraded new systems.
• Analyzed and managed software patches and versions necessary for successful operating system upgrades.
• Documented technical issues and solutions to enable tracking history and maintain accurate logs.
• Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
• Tracked problematic system errors by implementing various user support tracking metrics.
• Effectively communicated with other system engineering personnel and senior executives on joint projects.
• Performed troubleshooting and maintenance of existing network systems.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.