Network Test Engineer
Cisco Systems
Total years of experience :16 years, 6 Months
• Conduct platform testing on Catalyst 6500 series switches.
• Perform layer 2 feature testing for Catalyst 6500 Sup2t Engine and 10G line cards.
• Design, configure and test topologies using L2 and L3 protocols and their functionality.
• Design scenarios and perform testing using IXIA traffic generator.
• Testing variety of line cards including 16/8/4 port 10G copper and fiber line cards.
• Work on documentation of technical support problems (SOP, Control Document, FAQs).
• Provide on call support to patrons of known technical issues.
• Troubleshooting common networking scenarios, wireless LAN connectivity issues like connecting to access points advertising WPA2 enabled wireless networks around campus.
• Troubleshooting VLAN, Inter-VLAN Routing and other technologies on Cisco switches (L2/L3).
• Maintaining IT Help Desk website through departmental tools.
• Providing technical support to students, faculty & staff PCs through university’s ticketing system.
• Maintenance of engineering department’s computer labs.
• Troubleshooting & installation of PCs & printers.
• Installation of engineering softwares for the department such as MATLAB & CATIA.
• Keeping track of the engineering software licenses and debugging and fixing of technical glitches for smooth operation of the computer lab
• Involved in system design & technical co-ordination for Access Control system and Data Communication systems.
• Provided technical support to customers and partners.
• Keep track of known issues and follow ups to get communication material on the project site.
• Provide technical support for Multimedia Networks.
• Providing on call support for Oracle’s PeopleSoft, VOIP phones, IPTV.
• Involved in troubleshooting of organization’s network infrastructure at various locations using Fluke Analyzer.
• LAN/WAN design and implementation using Cisco routers and Nortel switches providing Network diagram using Visio, Excel and Word.
• Created and managed VLAN on the switches and VPN on Firewall.
• Managed BOQ of all the equipment on site, keeping track of equipment’s status in the installed location.
Engineering Credits: Routing & Switching- I & II Information Assurance & Security Data Communication Networks Wireless Networking Management Information Systems