ERP Finance Coordinator
Worldcall Telecom
Total years of experience :14 years, 6 Months
WorldCall Telecom Limited (WTL), an Oman Telecommunications Company (Omantel), is the most reliable and unique telecom and multimedia service provider in Pakistan.
Responsibilities:
- Provide Oracle ERP R12 functional Support to Finance department.
- Train and support end-users to resolve applications related issues.
- Provide support to internal questions and response to alerts and workflow issues.
- Interact with Oracle Support to resolve various issues requiring patch.
- Liaison with development team to design & implement customized reports.
- Liaison with external auditors to ensure completion of audit on time.
- Collaborate closely with IT department for system backups and system management for its effective and efficient performance.
- Manage flexfields and customers master data.
- Assess impact of financial changes on the system.
Professionals’ Syndicate is a professional services firm offering Accounting, Taxation, Change management and Human Resource and Legal services to Small and medium sized businesses.
Responsibilities:
- Business process review and alignment assignments.
- Account handling and team management.
- Recruitment & hiring on assignment basis.
- Supervision for preparation of books of accounts and financial reports for the client organizations.
- Supervise and manage employees’ Payroll.
- Assisting in system design & implementations.
- Ensuring deliverables are in line with SLAs.
Renowned company in the fields of IT hardware and software import, trading and services. Authorized Dealer and service provider of ( HP )Hewlett Packard.
Responsibilities:
- Integration of operational activities throughout the organization.
- Ensure coordination of various departs, Sales & Import, Finance, Customer care etc.
- Support better management reporting, business process and organizational planning.
- Direct the preparation of payroll related documentation.
- Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Sienna an education consulting company providing sales, support, marketing and front desk services to some of world renowned universities (specially from UK and rest of the Europe)
Responsibilities:
• Assumed responsibility for handling all business and administrative activities of Lahore office while assisting the Regional General Manager.
• Managed daily operational workings of the Lahore office.
• Arranged educational seminars for Foreign Universities / Colleges in Lahore and Gujranwala.
• Arranged meetings to discuss & develop recruitment strategies with foreign representatives and affectively implemented the conceived plans.
• Identified focused areas & targeted marketing plan for every individual client (foreign institutions)
• Communicate issues & developments with business partners (foreign institutions) and local bodies (including the British Council, Higher Education Commission, and other universities and colleges)
• Through affective management and proactive marketing strategies, raised the Lahore office revenue by 200%.
Responsibilities: As Admin/HR Executive (Aug. 2003-Dec. 2005)
• Improved data management system for the Human Resource Department.
• Defined JDs and conduct general HR functions like recruitment, appraisals and training need assessment.
• Created a systemic and reliable computerized customer database.
• Provided administrative support to departments through assisting them referring a range of administrative problems.
• Assist and resolve clients' issues and concerns regarding products & services.
• Assisted in developing a Feedback system to ensure quality services provided to clients/customers.
• Provided support for business promotional activities like participation in IT Exhibitions (PITEX)
• Assisted in Implementation of ISO 2000:1999 (Quality Management Clause) and successfully handled 3 external audits to get the company ISO Certified.
• Designed and Implemented Inventory/Job Tracking System for Customer Care Department.
As Admin Compsi Soft (Mar. 2002-Jul. 2003)
- Managed daily transcription assignments for foreign clients (US based physicians)
- Keep log of all the data transcribed and take regular monthly back ups.
- Generated billings for the data transcribed on six monthly bases.
- Managed FTP server for smooth data flow over Internet.
- Manage staff, prepare work schedules and assign daily work.
- Generate employment and release letters.
- Ensure all payroll information and records are maintained.
- Maintained employees’ recruitment and performance records.
- Scheduled meetings & agendas as well as recording meeting minutes.
- Ensuring error free operations through updating workstations/network up-to-date.
- Entertain the purchase queries for Compsi Soft products (Shahkar first Urdu font and Texigner a Textile-designing software)
As Data Administrator (Aug 2001-Feb 2002)
• Managed FTP site to ensure error free data transfer.
• Upload and Download daily transcription data.
• Keeping log of all the data received and sent.
• Assigned data to transcriptionist and quality managers on daily bases.
• Review daily work to ensure the work quality according to the standards.
• Assisted 3 medical transcription-training programs conducted by Ministry of Science and Information Technology through COMSATS.
- Maintaining the work quality up to the Clients' committed standards.
- Assigning daily work to the team members.
- Ensure in time completion of daily assignments and accuracy.
- Maintaining daily log of the work done.
- Oversee day-to-day working of admin office.
- Maintain office equipment and stationary.
- Supervise & monitor the work staff.
- Team management & assign daily tasks.
- Ensure in-time completion of all tasks.
- Compile data of payroll and payroll calculation.
- Supported Internees to increase their accuracy and efficiency.
- Take backups on daily basis of the work done.
Master in Business administration (MBA - Finance) National College of Business Administration & E-Commerce Session 2009 - 2011 Studied 2 additional courses from Banking (Consumer Banking & Banking Laws)
Pakistan Institute of Management (PIM) is the pioneer of executive development in Pakistan and specializes in the training and development of managers from business and industry. Since 1954 more than 150,000 managers have participated in its courses. Attended the training session of (Nov. 28, 2008 - Mar. 27, 2009) At Diploma in Human Resource Management learned basic HR functions from recruitment to appraisals and strategic HR management along with policy building techniques.
Attended the training session of (Feb. 20, 2008 – Jun. 19, 2008). At this Diploma program learned the core functionalities of Project management, risk analysis, time management and using MS Project.