Ziad Abdelnour

• Completed an intensive hybrid cloud and system infrastructure training program.
• Gained hands-on experience in Windows Server environments (Installation, Storage, Compute,
Networking, and Identity).
• Mastered core Microsoft Azure administration tracks including Cloud Infrastructure, Security
Technologies, Network Solutions, and Hybrid Core Infrastructure (aligning with AZ-104, AZ-500, AZ-700,
and AZ-800 tracks).

• Resolved complex hardware, software, network, and user access issues, providing high-quality technical
support for many end-users.
• Installed, configured, and maintained Windows operating systems, applications, and office devices.
• Administered Active Directory Domain Services (AD DS), managing user accounts, permissions, password
resets, and enforcing security policies via Group Policy Objects (GPOs).
• Diagnosed and resolved network connectivity issues including LAN, Wi-Fi, IP configuration, and shared
resources.
• Assisted in server administration tasks and maintained internal IT infrastructure stability.

• Managed AD DS, user accounts, permissions, and security via GPOs.
• Delivered technical support ensuring efficient system operations.
• Installed and updated software as needed across devices.

• Supported digital transformation projects aligned with Saudi Vision 2030 initiatives across government,
private, and non-profit sectors.
• Contributed to the development and maintenance of backend services using ASP.NET Core for enterprise
level web applications.
• Designed and implemented RESTful APIs to support business workflows and data integration.
• Worked with Entity Framework Core to manage and optimize database operations.
• Applied Clean Architecture and SOLID principles to improve code maintainability and scalability.
• Collaborated with cross-functional teams in a fast-paced, remote environment.

• Supported digital transformation projects aligned with Saudi Vision 2030 across multiple sectors.
• Developed enterprise-level backend services and RESTful APIs using ASP.NET Core to support data
integration and workflow automation.
• Managed and optimized database operations using Entity Framework Core.
• Applied Clean Architecture and SOLID principles to ensure code maintainability and scalability.
• Configured Active Directory Domain Services (AD DS), managed FSMO roles, and structured
Organizational Units (OUs) to enforce secure Group Policy Objects (GPOs).
• Configured stable, high-availability DNS and DHCP network services.
• Administered Azure resources, backups, and IT infrastructure compliance.