Zeila Mae Zabala, Executive Secretary

Zeila Mae Zabala

Executive Secretary

The Marison Hotel

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Diplôme supérieur, Diploma in Business Management (Small to Medium Enterprise Management) Level 7
Expérience
12 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 4 Mois

Executive Secretary à The Marison Hotel
  • Philippines
  • Je travaille ici depuis octobre 2017

-Writing Business Letters in behalf of the company as per instruction by the CEO.
-Making Standard Operating Procedures for the Hotel.
-Proof Reading Contracts as per request by the CEO.
- Drafting Contracts for the Pre-Opening Agreement of the casual staff.
-Handling the Social Media account of the company thru Facebook by means of answering inquiries in behalf of the company.
-Researching and making reports for the benchmark of any suppliers as per their products and services.
-Negotiating with suppliers regarding the services and products that they could offer for the hotel.
-Any additional tasks as per request by the CEO.

All-Rounder Hospitality Staff à The Recruitment Network
  • Nouvelle Zélande
  • juin 2016 à août 2017

The Recruitment Network is a recruitment agency specialising in hospitality jobs and staff placement in Christchurch and Canterbury, New Zealand. Technically, I work here on a casual basis, but has been working regularly with most of the clients due to my good reputation in working with these companies in a fast-paced manner and shows flexibility in any tasks delegated. Popular workplaces that I was able to work with were the following: Air New Zealand Koru Lounge in the Airport, Christchurch Casino, CPIT Coffee shop, University of Canterbury, Quality Elms Hotel, AMI Stadium, Horncastle Arena, Terrace Downs Resort, LSG Sky Chef, Rydges Latimer Christchurch Hotel, Breakfree Hotel and many more.

Common Tasks and Responsibilities

• Front Office/ Receptionist
• Barista
• Food and Beverage Attendant
• Café Assistant
• Catering Assistant
• Acting Manager

Executive Secretary à Dr. Sulaiman Al Habib Medical Group
  • Arabie Saoudite - Riyad
  • mai 2013 à avril 2015

I worked as a full-time Administrative Secretary in the Administration Office of their Bone, Joint and Spine Hospital. It was a tough and hectic job since I was handling around four big bosses in the administration and at the same time was dealing with the Medical Professional Staffs’ administrative concerns. Dr. Sulaiman Al Habib Medical Group is one of the leading hospitals in the Middle East.

Responsibilities

• Organizing and Handling Meetings (taking Minutes of Meeting)
• Organizing events for the doctors and making presentations (E.g Intensive Care Unit)
• Making and Handling daily rota schedules for all the departments in Olaya branch and disseminating it to other branches.
• Taking calls and books appointments for the General Supervisor, Medical Director, Medical Coordinator and Patient Service Manager.
• Handling doctors and patient service staffs leave applications and all necessary transactions pertaining to their jobs such as employment of contract, termination of employment and financial settlement. I act as a liaison between the staff and all other departments depending on their request.
• Acts as a receptionist in the Bone, Joint and Spine Hospital Administration.
• Making timesheets for the payroll of Doctors and Patient Services.
• Answering email correspondences.
• Making and disseminating Memorandums for the Bone, Joint and Spine Hospital staffs as per the instruction of the General Supervisor, Medical Director, Medical Coordinator and Patient Service Manager.
• Handling interviews both for local and walk-in applicants.
• Handling the manpower plan and staff allocation of the Bone, Joint and Spine Hospital staff.
• Acts as a coordinator for any closure of Orthopaedic Clinics

Medical Secretary/Research Assistant à King Khalid University Hospital
  • Arabie Saoudite - Riyad
  • juillet 2011 à mars 2013

My role involves handling the Interstitial Lung Disease Patients’ Health Records in the Pulmonary Function Test Department. I relay results and information needed by the Pulmonary Doctors upon their request. King Khalid University Hospital is one of the biggest government hospitals in Riyadh, Saudi Arabia.

Responsibilities

• Handles the data of all patients with Interstitial Lung Disease.
• Gathering results of patients from the King Khalid Lab System.
• Relays information and test results to the pulmonary doctor.
• Answers phone calls from the Wards/Fellow Pulmonologists Group
• Filing and encoding of test results.

Data Processor / Data Encoder à Banco De Oro (Consumer-Lending Group)
  • Philippines
  • juin 2010 à octobre 2010

-Enconding of application forms of clients.
-Faxing of application forms to the main branch in (Manila)
-Receiving calls from clients (when the Credit Investigator is not around).
-Reports information to the Credit Manager.

Article Writer à Schulz and Association
  • Philippines
  • janvier 2010 à avril 2010

I write articles for this company as my main job. Actually this job is an online job, so basically me and my employer just communicate via internet. I just get my salary via Paypal. My articles should be according to the topic that will be given by my employer every week.

Éducation

Diplôme supérieur, Diploma in Business Management (Small to Medium Enterprise Management) Level 7
  • à Aspire2 International Business School/ NTEC (National Institute of Education)
  • novembre 2016
Baccalauréat, human resource management
  • à Ateneo de Davao University
  • mars 2010

Specialties & Skills

Front Office
Great People Skills
Customer Service Oriented
Administration
Master Data Management
great english communication skills
data management
data entry
clerical works

Langues

Anglais
Expert
Arabe
Débutant
Filipino
Expert

Formation et Diplômes

Internship (Formation)
Institut de formation:
Lapanday Foods Corporation
Date de la formation:
June 2009
Internship (Formation)
Institut de formation:
JTC Group of Companies
Date de la formation:
November 2009