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Zeina Bishara, Infiniti Sales Manager

Zeina Bishara

Infiniti Sales Manager·Rasamny Younis Motor Company

Lebanon

Bachelor's degree, Business Administration - Marketing concentration

Work experience

Total years of experience: 20 years, 5 months

Infiniti Sales Manager

March 2012 - Present

Rasamny Younis Motor Company

Beirut, Lebanon

March 2012 - Present

Responsible for negotiating and tracking MOUs related to targets, standards and compensations
Assist in forecasting and placing all Infiniti production orders
Supervise the sales team against set KPIs: sales target, test drive ratios, closing ratios, etc.
Assist the sales team in closing deals and overcoming customer objections
In charge of customer satisfaction and handling customer complaints
Coordinate with different department heads to ensure smooth workflow
In charge of coordinating and organizing training for Infiniti team
Responsible for maintaining Infiniti standards in two showrooms
Responsible for all communications with Infiniti regional office
Assist customers in the decision and buying process

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Aston Martin & Land Rover Showroom Manager

January 2008 - January 2012

Tewtel Group of Companies

Beirut, Lebanon

January 2008 - January 2012

Manage showroom traffic
Control vehicle stock situation
Monitor selling trends
Forecast new vehicle orders
Perform sales deals
Invoice sales
Handle customer relations and complaints
Report monthly activity

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Administration – Honda, Land Rover & Aston Martin products

August 2007 - January 2008

Tewtel Group of Companies

Beirut, Lebanon

August 2007 - January 2008

Assist in managing stock of vehicles and products
Coordinate with yearly sub-dealers
Invoice sales
Follow-up on vehicle registration procedures

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

Teller

August 2006 - July 2007

Bank of Beirut

Lebanon

August 2006 - July 2007

- Perform daily cash and non-cash transactions
- Market new banking services and investment products

Company industry:
Banking
Job role:
Customer Service and Call Center

Prospector

March 2006 - April 2006

Leadership Management International

Lebanon

March 2006 - April 2006

- Research potential clients
- Secure sales meetings
- Follow-up on sales calls and training schedules

Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Marketing Assistant

October 2004 - February 2005

Division of Continuing Education - Notre Dame University

Lebanon

October 2004 - February 2005

- Carry out surveys for potential programs
- Prepare program packages for target markets
- Organize launching events for new programs

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Education

Notre Dame University

May 2006

May 2006

Bachelor's degree, Business Administration - Marketing concentration

Lebanon

GPA (point): 2.9 out of 4

GPA (point): 2.9 out of 4

Throughout my undergraduate years at NDU, I acquired the various disciplines of business, which I believe equipped me with the necessary notions of sales, marketing, and business ethics, among other important concepts. I excelled in all core courses and gained distinction among peers and professors.

Saint Joseph School

June 2004

June 2004

High school or equivalent, Lebanese BAC II – Economics and Sociology

Lebanon

During my high school years, i was always ranked among the top 10% of the class. This fact made me eligible for a full scholarship for my first semester at Notre Dame University.

Skills

Honda
Expert
Honda
Expert
Land
Expert
Land
Expert
Administration
Expert
Administration
Expert
Sociology
Expert
Sociology
Expert
Economics
Expert
Economics
Expert
MS Office
Intermediate
MS Office
Intermediate
Leadership instinct
Expert
Leadership instinct
Expert
Public Relations
Expert
Public Relations
Expert
Sales experience
Expert
Sales experience
Expert
Honda
Expert
Honda
Expert
Land
Expert
Land
Expert
Administration
Expert
Administration
Expert
Sociology
Expert
Sociology
Expert
Economics
Expert
Economics
Expert

Languages

Arabic

Expert

English

Expert

French

Intermediate