Personal Assistant
Servcorp ltd.
مجموع سنوات الخبرة :14 years, 7 أشهر
Configuration of Cisco IP phones (Call manager. Unity, Worksmart)
Phone Answering
Managing phone calls
Finding and negotiating suppliers
Floor management
Client Services
Event management and organizing
Team training
Procedure and quality assurance
Financial control
Advanced Secretarial support for a variation of industries
Advanced Technology support for a variation of industries
Marketing the services of Servcorp
Marketing on behalf of Servcorp's Clients
Planning marketing events such as business shorts, business matchmaking, etc.
Supply Management
Key Responsibilities:
• Responsible for organizing and executing events Ministry of labor, utilizing superior communication and events planning skills.
• Worked with an interactive team to integrate interactive objectives and strategies into overall client event plan.
• Gathered a variety of information and data for the preparation of event planning reports and assisted in the preparation of planning displays and exhibits.
• Performed a full range of office support functions; sets up and maintains records on event activities, progress and prepared routine reports.
• Provided organizational and operational support in the development and execution of event projects and research support for completing tasks required for event execution.
• Facilitated continuous communication between clients, and vendors/suppliers to meet the needs of the organization.
• Coordinated activities of assigned areas with activities of other staff to ensure optimum efficiency and compliance with appropriate procedures and specifications.
Key Responsibilities:
• Retained key focus on planning, implementing and marketing the services of the company across local as well as gulf markets.
• Assessed customer specific requirements and presented them with probable solutions pertaining to the use of the the services offered by the company.
• Oversaw functions of planning, execution, monitoring and evaluation of sales of the company’s various products/services.
• Prepared a weekly and daily field visiting plan to establish rapport with new clients, nurtured and developed long-term relationships with customers.
• Adopted a consultative approach to identify customer's needs and product opportunities in accordance with growth goals, market trends and competitor strategy.
• Identified business opportunities to create new sales channel opportunities in coordination with the CEO.
• Supported field marketing events: coordinated and promoted the newly established company, linking it with potential and existing clients.
• Understood consumer needs and identified improvement opportunities and ensured client satisfaction in addition to handling all administrative functions of the company.
Key Responsibilities:
• Played a key role in administering overall aspects of event management including planning, organizing, ground event management to promote a positive image of the company.
• Planned and monitored procurement activities and finding the best deal for catering, venue and all the event related requirements with tangible results within specified budget.
• Managing the smooth running of onsite and offsite events.
• Responded and catered to inquiries/ complaints from customers to assure optimal levels of service and long term business relations.
• Established strong relations of the university with other different parties including Media Agencies, NGO’s, Theaters, public figures, ministries, GO’s to enhance the company image.
Other Experiences :
•September 2007- July2008: Worked as sales person at the university’s gift shop
•September 2007- July 2011: Worked as a private English teacher
•June 2006- July 2008: Volunteered at the PR team at the University
•September 2006- June 2011: Public speaker for different key events at the university
•June 2011- September 2011:Worked in the marketing department at JAC Consultants
Dissertation Paper: • "The Relation between Disney Movies and Politics" Student exchange with the university of Amsterdam: • Phase 1: at Amsterdam-the theme was art of negotiation • Phase 2: at Syria-the theme was multiculturalism Academic Accolades: • An activity scholarship in Drama to Egypt in art festival 2010
