زينب Amour, Business Support

زينب Amour

Business Support

dnata - Emirates Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Administration of Business Execeutive (ABE)
الخبرات
28 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :28 years, 0 أشهر

Business Support في dnata - Emirates Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2011

To plan and attend HR Hearings
Plan monthly rosters and coverage
Plan Trainings for staff
Time and attendance management
Leave planning and coverage

Sales Coordinator/ Customer Service. Comp.Operator في National Trading Developing Est. (NTDE)
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2002

Make Customer invoices for dispatch.
Co-ordinate with the salesmen and the customers.
Attend to telephone calls.
Prepare the customer list every month.
Check the salesmaen daily visit reports, do the filing. i correspond with the customers through emails and letter writing.
Book meetings wih the manger.

Transfer desk - Customer service agent في Emirates Airline
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2007 إلى سبتمبر 2011

To checking passengers and provide quality customer services.
To rebook Transfer passengers and forward their baggages.
To plan for any disruption event and rebook passengers where necessary

Company administrator/ Computer / Telephone operator في Portland Tyre Retreaders
  • كينيا
  • مايو 1996 إلى يونيو 2002

Make Customer Invoices, attend to customer telephone calls.
Co ordinate with the salesmen, perform administrative duties, Prepare the customer list, and take care of the daily sales report. and do all the correspondence un thar division.
Prepare monthly sales report, prepare salary.

الخلفية التعليمية

دبلوم, Administration of Business Execeutive (ABE)
  • في Highgrade Computer Intitute
  • يونيو 2001

Basically this is a course which compromise of business skills, Economics, Office Practice, law, and basics Accounts. It is actually used by business proffesionals.

دبلوم, Computer Opeerations and business Applications
  • في The Mombasa Technical Institute
  • ديسمبر 1994

basically this a course where we learn all computer operations and applying some business skills. We also learnt basic programming so as to help us with office practice.

Specialties & Skills

Economics
Administrative Duties
Basic Programming
Administration
Computer operations
Telephone Operator
Administrator
Customer Service

اللغات

الانجليزية
متمرّس
السواحيلية
متمرّس
العربية
مبتدئ

العضويات

ABE
  • Student member
  • January 1999