زينب سيد

Live Ops Specialist

Cartona

البلد: مصر - القاهرة
التعليم: بكالوريوس, Business Administration And Commerce
الخبرات: 4 years, 10 أشهر

الخبرة العملية

مجموع سنوات الخبرة :4 years, 10 أشهر

Live Ops Specialist في Cartona

مصر - القاهرة
أشغل هذه الوظيفة منذ يوليو 2022

• Manage day-to-day operations.
• Track orders schedule and make sure that orders are being completed on time.
• Dispatch supplier’s order and taking all actions related on Cartona dashboard or Supplier’s application.
• Reduce cancellation due to late delivery and following up with retailers.
• Achieve the target of productivity and SLA for the fleet set by Cartona.
• Identify ways to improve customer experiences.
• Track and report operational performance.
• Analyze the business needs and develop an improvement plan

Operations Specialist في Tee Plus Company

مصر - القاهرة
يوليو 2019 إلى يوليو 2022

Managing day-to-day operations.
 Optimizing operational processes and procedures for maximum efficiency
while maintaining quality standards.
 Identifying ways to improve customer experiences.
 Ordering supplies and maintaining inventory levels.
 Overseeing the operations team and assigning tasks.
 Interacting with customers and suppliers, answering questions, and resolving
issues.
 Tracking and reporting on operational performance.
 Maintaining policy and procedure documents
 Package product into bags, boxes, or totes per customer specifications.
 Creating AWBs and supervise/track orders and all shipments