Senior System and Presale Engineer
Tence Professional Service Ltd
Total years of experience :18 years, 11 Months
▪ Deployment of OEM products/solutions, administration, and support across the enterprise verticals.
▪ Prepare and make presentations about the products or services with relevant values for sales use.
▪ Coordinate and organize demand generation activities like tradeshows, roadshows, company events or customer workshops.
▪ Engage with customers and interpret needs, advice for prospective products that are aligned with the customers' demands.
▪ Prepare proposals, RFP and RFI responses.
▪ Lead generation activities from prospects.
▪ Research, recommend and implement system enhancement techniques.
▪ Design & deploy Solaris LVM, Hyper-V, Azure and vSphere virtualization infrastructure solutions.
▪ Manage key customer accounts within the Enterprise verticals.
▪ Devise technical solutions as per client expectations and requirements.
▪ Implement enterprise and wireless network and network solutions.
▪ Build customer relationships, drive customer satisfaction, evaluation, plans, and follow-through.
Assisting large existing and potential customers with complex systems requirements capture, solutions architecture, system design and technical project management relating to IT infrastructure solutions as well as occasional custom development projects. Lead and supervise infrastructure teams which are responsible for the implementation and operations of all technology infrastructures which includes data center, network and server computing services. Reports to the solutions department manager.
• Deploy & manage Red Hat Linux and Oracle Solaris 10 and 11 server OS
• Manage infrastructure servers such as AD, DNS, DHCP, FTP & File servers
• Prepare documentations and manuals for all system administration tasks and activities
• Oracle VM Server, VMware vSphere (ESXi ) and Hyper-V deployment and management
• Plan and design the IT service management of the company which helps to achieve the KPI set by the management and IT audit firm
• Administer and manage Veritas NetBackup backup system
• Administer and manage McAfee VirusScan Enterprise anti-virus application
• Leading System Section teams in preparing technical proposals for system implementation and integration solutions
• Assign & monitor tasks that are meant to System Section
• Implementing Oracle Virtual Machine server and Oracle Solaris Cluster.
• Implementing and installing SPARC T4 & T5 based servers
• Implementing and installing Sun Fire X2 & X4 Series Servers
• Installing, managing and administering Oracle Linux & Oracle Solaris
• Implementing and installing Oracle Database 11g
• Deploying and administering Windows Server 2008 & 2012 systems
• Install, deploy and manage Sun Storage 6000 Series Arrays
• Provide clients general product support
• Consult clients on installing, configuring and managing AD, DNS, DHCP, File, Terminal, Exchange, Anti-virus and ISA servers
• Prepare proposals and tenders
• Meeting with clients to determine requirements
• Designing, installing and monitoring computer networks projects.
• Analysing IT requirements within companies and giving independent and objective advice on the use of IT
• Assist clients on selecting and purchasing various kinds of IT equipments
• defining software, hardware and network requirements
•Provide technical assistance to network and system users in the use of all equipment, hardware and software applications
•Install, troubleshoot, repair and/or support the operation of personal computers, laptops and peripheral equipment networks
•Integrating hardware and software components
•Monitoring and fine-tuning operating systems performance
•Defining and maintaining physical network architecture and infrastructure
•Installing, Configuring and optimizing network servers, hubs, routers, switches and wireless access points
•Administering Windows Server 2003 and Exchange Server 2003
•Installing, testing, maintaining, and upgrading network operating systems software and application software’s
•Installing, configuring and administering Globus, banking software and T24 Core banking
•Execute the daily operation tasks (Start of Day & End of Day) of the IT Back Office as designed by the IT Operations manual.
•Monitoring and tuning database performance
•Backup and restore process for the database
•Creating and managing system users
•Creating and customizing reports and enquires
•Administer and manage Windows Server 2003, Windows NT Server and SCO Unix
•Performing patches search, patches installation, bug fixing, antivirus and back up system management, upgrades and package installation for Microsoft products
•Installation and ongoing maintenance of all software and package specially Microsoft Platforms. Windows, 98/2000/M/XP/ Vista and Server 2000/2003
