Zena Bou Shaheen, Project Coordinator

Zena Bou Shaheen

Project Coordinator

War Child Holland

Lieu
Liban
Éducation
Baccalauréat, Banking & Finance
Expérience
6 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 7 Mois

Project Coordinator à War Child Holland
  • Liban - Beyrouth
  • mai 2013 à septembre 2015

I was responsible to handle a project with UNICEF with the Syrian refugees in the north, I was responsible for a budget and a staff to achieve the project and to give the psychosocial support

Senior Accountant à Malik's Bookshop
  • Liban - Beyrouth
  • juin 2011 à octobre 2012

Maliks Bookshop Company provides thousands of items ranging from books, to magazines, to office supplies. During my job in Maliks in the accounting and Customer service department I was responsible for:
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Maintains customer confidence and protects operations by keeping financial information confidential.
• Calculates and prepares reimbursement billings and tracks receivables; reconciles monthly accounts receivable.
• Conducts cost studies and implements cost allocation plans.
• Supervise customer services and respond to customer inquiries through phone and email.
• Provides customer additional information or explainsservices

Accountant and Customer Service Representative à Salameh Services
  • Liban - Beyrouth
  • septembre 2008 à décembre 2011

Salameh Services is chain of seven Western Union branches in Lebanon; In addition to money transfer Salameh Services deals with insurance policies, Liban post, selling and recharge mobiles. I was responsible for:

• Entering data concerning purchasing and sales and credits invoices.
• Handle various bookkeeping duties.
• Transfer and receive money through Western Union.
• Selling mobiles and recharges

Éducation

Baccalauréat, Banking & Finance
  • à Arab Open University
  • juin 2011

Specialties & Skills

Accounting
Phone Skills
Sales Support
Negotiation
Customer Service
Quick Book Accounting system
Computer skills
Microsoft Office Suite

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Soft Skills (Formation)
Institut de formation:
Sales and Customer Service training @ Malik's
Date de la formation:
September 2011