Executive Secretary to the Founder&business development director
i Design Architecture
Total years of experience :12 years, 7 Months
-Maintain the manager agenda and assist in planning appointments, board meetings, conferences etc.
-Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
-Handle confidential documents ensuring they remain secure
-Maintain electronic and paper records ensuring information is organized and easily accessible
-Provide administrative and clerical support to departments or individuals.
-Manage travel and schedule.
-Determine matters of top priority and handle accordingly.
-Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
-Scheduling appointments, meetings and arrange traveling visas if needed.
-Establish open account, prepare purchase requisitions, maintain equipment inventory order.
-Coordinating onsite/offsite meetings.
-Maintaining the condition of the office and arranging for necessary repairs.
-Managing GM Schedule and workload on daily basis.
-Handling expense claims
-Meeting and greeting clients
-Booking meetings
-Arranging couriers
Keeping the reception area tidy
Answering and forwarding phone calls
Screening phone calls
Sorting and distributing post
Plan and coordinate the provision of friendly, efficient services to guests.
Schedule activities for guests.
Plan and coordinate all promotional activities targeting clients.
Trace relevant statistics about clientele.
Coordinate and supervise all activities for guests.
Assist with check-ins / check-outs of clients.
Greet Guests upon arrival.
Assist guests with airline bookings and reconfirmation's.
Assist all departments in being receptive to the needs of guests.
Assist staff with language and culture.
Attend recreation activities when necessary.
Plan and conduct group and function rundown meetings.
Assist in any other duties when required by the Front Office Manager.
Assist with translations (information: guest directory; menus etc.) as required.
Provide feedback from Guests to Front Office Manager for action.
Worked on Fidelio suite 8 Software
Greeting visitors, offering them refreshments and directing them to the right person.
Answering queries.
Answering calls and taking messages.
Screening phone calls.
Keeping the reception area tidy.
Looking after the 'visitor' book and security passes.
Check-ins / Check-outs of clients
Worked on Fidelio Software
Praised by supervisor for excellent performance as interim office manager (supervising three staff ) during her eight-week leave .
Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
Distribute sales leads and communicate with Field Sales
Interviews client to determine nature and degree of problem, disability or illness and interprets data for other social or health treatment agencies.
Provides psychiatric social work assistance to mentally or emotionally disturbed patients, collaborating with psychiatric team in diagnosis and treatment plan.
Conducts psychosocial screening activities determining required specialized psychiatric assistance.