Assistant Manager (Team Leader)
Abu Dhabi Islamic Bank
Total years of experience :29 years, 8 Months
-Achievements:-
• Participated in releasing main bank system development.
• Design the internal E-work flow applications (risk reports & operation services) prior to live deployment.
• Drafting policies & procedures and evaluating central operations departments' manual for release.
-Key Responsibilities:-
• Providing leadership to the daily financial transactions unit whereas checking all branches / departments financial posting done to identify and minimize gaps between business benefits and operation potential loss by covering the risky events/fraud cases through incident reports issuance via E-work flow and follow up the other errors cases.
• Generate and analyze periodic managerial reports to analysis and focus areas of potential risk, near operations loss events and raise the system, procedures and users weak points.
• Check the operation consultation related to P&P to validate transactions prior to posting in the branches.
• Formulating and deploying the annual policies and procedures revision, designing audit trial reports to enhance/monitor productivity and increasing tangible contribution per employee to bank revenues.
• Improve team performance and measure productivity enhancements and team feedback.
• Organize training sessions for members based on identified job needs, productivity and available skills.
• Improving the Internal Control strategy, functions assignments leading to enhanced operational and service quality.
• Drafting other central operations departments' policy & procedures for release purposes.
• Involving in verification cash reconciliation reports to identify and resolve the cash difference root causes.
• Managed the Retail Operation department for the internal audit visit and prepare the final panel reply.
• Participated in audit visit for the checking the branches procedures and operation daily work.
• Authorizing the internal and external official banking letters (balance confirmations, Central Bank circulars, court letters, money laundry, police notices and deceased cases).
• Designing and developing internal operation communication software and main bank system conversion.
• Implementing the centralization projects changes, new processes improvement in the bank operation to develop the vision which leads to decrease the risky events and increase the business profitability.
• Opening & closing all accounts types.
• Receiving and handling the customers' applications / requirements.
• Proceeding Clearing and collection cheques.
• Custody the cheque books and debit / credit cards.
• Verifying the back office daily transactions for all tasks.
• Funds transfers (telex, mail, drafts, and western union) for the personnel or trade purposes.
• Exchange and receive payment for all currencies and traveler cheques issuance.
• Verifying the details of telex transfer (MT100, 101, 102, 202 and 103) and preparing the SWIFT messages.
• Central Vault Assistant Manager.
• Senior Teller.
• Collection Clerk.
• Customer Services Representative.
• Trade Finance Trainee.
• Approving/decline credit cards payment worldwide.
• Follow up the due payment reconciliation, renewal and cancellation cards instruments.
High good
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