Zhadra Akhmanova, Guest Service Agent

Zhadra Akhmanova

Guest Service Agent

Dubai International Airpor

Lieu
Émirats Arabes Unis
Éducation
Etudes secondaires ou équivalent, tourism and Hotel
Expérience
12 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 1 Mois

Guest Service Agent à Dubai International Airpor
  • janvier 2008 à janvier 2013

Meet and Greet guest upon arrival.
Sell rooms of the three hotel properties to guest approaching counter.
Meet the sales productivity target.
Coordinate with the hotel reception, concierge, and reservation departments regarding pick-ups and other related issues.

Sales Manager
  • janvier 2005 à janvier 2010

Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products.
Being responsible for processing cash.
Stocking shelves with merchandise.
Answering queries from customers.
Giving advice and guidance on product selection to customer.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Keeping up to date with special promotions and putting up displays.

Sales Agent à 2013 American Life Insurance Company
  • Émirats Arabes Unis
  • juillet 2012 à janvier 2007

Responsible to maintain the old clients & also to develop new customers.
Responsible to generate new leads to generate new business.
Responsible to establish the concept of Life insurance in the market.
Daily calling to new people to make appointments.
Cold calling is the key role.

Administrator
  • janvier 2003 à janvier 2005

I was responsible of the Casino team.
To make the strategies to increase the capacity of the staff.
To meet and greet the guests.
To control casino staff.
To make high quality service to the guests.

Office Manager
  • Émirats Arabes Unis
  • janvier 2002 à janvier 2003
Assistant
  • janvier 2001 à janvier 2002

Administration of Almaty City

To work with Mass media.
To conducting documents.

Administrator
  • à
Office Manager
  • à

responsible for the business correspondence.
To made all the telephonic conversation
To dealing with people and preparing contracts.

Éducation

Etudes secondaires ou équivalent, tourism and Hotel
  • à ManagementAlmaty Technological University
  • janvier 1999

courses: Program: Engineer – Technologist on foodstuff From

Specialties & Skills

Customer Service
APPROACH
BUSINESS CORRESPONDENCE
COLD CALLING
MICROSOFT MAIL
QUALITY
RECEPTIONIST
STOCK CONTROL

Langues

Anglais
Expert
Russe
Expert
Turc
Moyen