Guest Service Agent
Dubai International Airpor
Total years of experience :12 years, 1 Months
Meet and Greet guest upon arrival.
Sell rooms of the three hotel properties to guest approaching counter.
Meet the sales productivity target.
Coordinate with the hotel reception, concierge, and reservation departments regarding pick-ups and other related issues.
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products.
Being responsible for processing cash.
Stocking shelves with merchandise.
Answering queries from customers.
Giving advice and guidance on product selection to customer.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Keeping up to date with special promotions and putting up displays.
Responsible to maintain the old clients & also to develop new customers.
Responsible to generate new leads to generate new business.
Responsible to establish the concept of Life insurance in the market.
Daily calling to new people to make appointments.
Cold calling is the key role.
I was responsible of the Casino team.
To make the strategies to increase the capacity of the staff.
To meet and greet the guests.
To control casino staff.
To make high quality service to the guests.
Administration of Almaty City
To work with Mass media.
To conducting documents.
responsible for the business correspondence.
To made all the telephonic conversation
To dealing with people and preparing contracts.
courses: Program: Engineer – Technologist on foodstuff From