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Zhanibek Ospanov, Software Engineer

Zhanibek Ospanov

Software Engineer·Cisco Systems

Poland

Bachelor's degree, Information Technology & Programming

Work experience

Total years of experience: 8 years, 3 months

Software Engineer

January 2022 - Present

Cisco Systems

Krakow, Poland •Hybrid

January 2022 - Present

• Built automation scripts in Python and Ansible to manage and test Cisco NSO and network devices.
• Integrated RESTCONF/NETCONF APIs with test frameworks to validate configuration deployments.
• Enhanced regression test coverage by 30% through new automation frameworks.
Company industry:
IT Services

Technical Lead & Software Engineer (Automation)

January 2022 - Present

Cisco Systems

Krakow, Poland •Hybrid

January 2022 - Present

Consulted enterprise clients on API-driven automation strategies (RESTCONF/NETCONF) to accelerate time-to
•
value and reduce deployment risks.
Designed and pitched custom automation frameworks that increased operational efficiency by 30% for global
accounts.
Acted as a technical advisor for cross-functional teams to align network infrastructure upgrades with long-term
business goals.
Company industry:
IT Services

Content Moderator

April 2020 - Present

Conectys

Warsaw, Poland

April 2020 - Present

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Technical Customer Support

January 2020 - Present

Ricoh

Warsaw, Poland

January 2020 - Present

• Provided L2/L3 IT and infrastructure support for enterprise customers.
• Automated repetitive troubleshooting tasks with Python and Bash.
Company industry:
IT Services
Job role:
Customer Service and Call Center

Software Test Engineer

October 2024 - October 2025

British Telecom (BT)

London, United Kingdom

October 2024 - October 2025

• Designed and executed automated test cases for large-scale service provider networks.
• Developed Robot Framework test suites integrated with CI/CD pipelines.
• Collaborated with global teams to validate network automation workflows (SR-TE, gNMI, BGP)
Company industry:
Telecommunications
Job role:
Information Technology

Solutions Test Engineer

October 2024 - October 2025

British Telecom (BT)

London, United Kingdom

October 2024 - October 2025

• business readiness reports.
Managed stakeholder expectations across global teams during the integration of Robot Framework suites into CI/
CD pipelines.
Company industry:
Telecommunications
Job role:
Engineering

Technical Consulting Engineer

January 2021 - January 2022

Cisco Systems

Krakow, Poland •Hybrid

January 2021 - January 2022

• Supported global clients in resolving complex automation and networking issues.
• Delivered custom Python/Ansible scripts for customer deployments.
• Trained internal teams on DevNet tools and Cisco NSO automation.
Company industry:
IT Services

Technical Consulting Engineer (Global Customer Success)

January 2021 - January 2022

Cisco Systems

Krakow, Poland •Hybrid

January 2021 - January 2022

Served as a primary technical consultant for global clients, identifying growth opportunities through DevNet tools
•
and NSO automation.
Delivered high-level technical presentations and training sessions for internal teams and external partners,
influencing adoption of Cisco security and automation products.
Collaborated with Account Managers to resolve complex technical blockers, ensuring high client retention and
satisfaction.
Company industry:
IT Services

Senior Technical Support Specialist

January 2018 - October 2019

Arvato Polska

Szczecin, Poland

January 2018 - October 2019

• Handled complex cases in IT support and infrastructure troubleshooting.
Company industry:
IT Services

Education

University of Information Technology and Management

January 2019

January 2019

Bachelor's degree, Information Technology & Programming

Poland

Skills

APPLICATION PROGRAMMING INTERFACE API
Intermediate
APPLICATION PROGRAMMING INTERFACE API
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS REQUIREMENTS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
COMPUTER ARCHITECTURE
Intermediate
COMPUTER ARCHITECTURE
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
ANSIBLE
Intermediate
ANSIBLE
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
DEVOPS
Intermediate
DEVOPS
Intermediate
MANTIS BUG TRACKER
Intermediate
MANTIS BUG TRACKER
Intermediate
NETWORK AUTOMATION
Intermediate
NETWORK AUTOMATION
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
PYTHON PROGRAMMING LANGUAGE
Intermediate
ROBOT FRAMEWORK
Intermediate
ROBOT FRAMEWORK
Intermediate
SOFTWARE TESTING
Intermediate
SOFTWARE TESTING
Intermediate

Languages

English

Beginner

Polish

Expert

Training and Certifications

Certifications
Service Management & Customer Value focus.
Cisco DevNet Associate
Cisco Certified: CCNA
ITIL 4
Cisco DevNet Associate
CCNA