HR Officer
Qatar Airways
Total years of experience :13 years, 6 Months
• Expedited HR onboarding process, ensuring the same-day transition from applicant to employee while also facilitating seamless data integration into Oracle HRMS for precise record-keeping.
• Overhauled document validation process, confirming completeness of SMA sets, RIFs, and contracts, as well as assigning staff numbers post-verification to enhance organizational efficiency.
• Supervised QR ID request process for remote staff, streamlining identification and access mechanisms for enhanced security.
• Leveraged Oracle ERP to generate employment contracts and offer letters following approved SMAs, ensuring compliance and reducing the error rate.
• Spearheaded a cooperative team of temporary staff to drive productivity and enable efficient task completion.
• Liaised between Doha and outstation associates, ensuring seamless collaboration and timely resolution of work-related issues.
• Developed monthly productivity reports and activity trackers, providing clear insights into team performance and operational efficiency.
• Managed and streamlined SMA processing while guaranteeing accurate document assembly and submission to bolster efficiency.
• Provided daily support to other HR Officers, contributing to cross-functional processes and fostering a collaborative work environment.
Handled all aspects of manpower & staff recruitment, on-boarding of new-hires, monitoring and control of visa requests and issuance
Helped the company save on recruitment by sourcing for local applicants independently, using free resources
Shortlisted and interviewed applicants prior to submitting CVs to the hiring manager
Prepared reports to update status of recruitment and visa approvals
Conducted staff orientation and monitored their evaluation within the probation period
Updated job descriptions and HR policies for the company and for other sister companies
Coordinated with affiliated manpower agency for overseas recruitment of skilled workers, with training centers for third party certifications, and with travel agencies for joining tickets
Served as replacement for Employee Relations Officer, handled leave /separation applications, and processed disciplinary actions
Responsible for processing and controlling leave and separation - from verifying data, checking leave history, filling up of applications, requesting of settlement, ticket, and exit permit.
Provided administrative support and performed complex secretarial duties for the HR Manager and key HR officers.
Provided support to the the Sales Manager while coordinating with sales executives and clients.
Attended to customer's concerns from booking domestic flights in America to issuing e-tickets, logging special requests, answering queries, etc.
