zia mohiaodin, Senior Account Manager

zia mohiaodin

Senior Account Manager

Matrix

Location
United Arab Emirates
Education
Bachelor's degree, computer science
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Senior Account Manager at Matrix
  • United Arab Emirates
  • My current job since October 2013

* Develop and maintain strong partnership with corporate account partners.
* Handing pharmaceutical company corporate account in UAE and GCC region.
* Maximizing group revenues and profit for company.
* Generate sales from all the markets.
* Analysis luxury leisure market trends and competitor activity to identify business leads.
* Conducting market research and developing feasibility studies to identify new events.
* Work closely with the organizations communications staff to develop brand, marketing
labels and tools for and facilitate event registration processes.
* Coordinate suppliers, handling client queries and troubleshooting on the day of the
event to ensure that all runs smoothly.
* Pre-event and onsite communication with key delegates.
* Managing relationship with existing clients & develop further business.
* Maintain strong relationship with key travel partners in GCC region.
* Handing VIP GCC hotel booking in UAE and Worldwide.
* Strong relationship with UAE hotels sales team.
* Promoting Matrix Tourism B2B hotel reservation system to Travel Partners in UAE &
GCC region.
* Contracting hotels and establishing good relationship with suppliers.
* Building and maintaining excellent relation with partners, clients and potential business
prospects.
* Identifying and maximizing opportunities to enhance profitability.
* Review, analyses market competition changes and implement proactive action plan to
meet changes.

Counter Supervisor at Abeer Travel & Tours
  • United Arab Emirates
  • August 2003 to July 2005

Descriptions
* International Air Fare Calculations
* Making Hotel Booking & Car Rental Worldwide Reservation.
* Making Reservations for the passenger according to their itinerary
* Tour Package - Developments & Selling
* Handling Sub Agents.

Supervisor at Belhasa Tourism Travel
  • United Arab Emirates
  • September 2005 to June 2005

* Negotiation and renegotiation of the hotel contracts based on past/ current year
performance, business potential & market conditions.
* Handing pharmaceutical company corporate account.
* Identifying and maximizing opportunities to enhance profitability and yield.
* Ensure all responses to queries are timely, professional and comprehensive.
* Maintaining strong relationship with UAE hotels sales team.
* Maintaining and upgrading Belhasa Travel level of service delivery at all the times.
* Handling of Inbound leisure and incentive group.
* Making professional, accurate, cost effective travel arrangements for clients while
providing excellent customer service.
* Handling VIP GCC client’s hotel booking.
* Traveling to GCC countries to promote our product.
* Handling reservations of airlines & hotels through different sources.
* Attending seminars & exhibitions such as ATM and GCC road shows.
* Creating attractive flyers for promotions & send it to agents.
* Contacting more than hotel & supplier to get the best offer.
* Giving the best quotation possible.

Education

Bachelor's degree, computer science
  • at Board Of Intermediate
  • August 2003
High school or equivalent,
  • at Government College

Specialties & Skills

CUSTOMER RELATIONS
FEASIBILITY STUDIES
MANAGEMENT
MARKET RESEARCH
MARKETING
PROCESS ENGINEERING
TROUBLESHOOTING

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Urdu
Expert