ضياء Ul Hassan

● Manage the daily operations of the business, which can include overseeing production schedules, inventory management, and resource allocation.
● Processed invoices, purchase orders, and financial documents accurately.
● Build and maintain strong, ethical, and transparent relationships with suppliers to ensure a reliable and high-quality supply chain.
● Managed customs-related matters (Dubai Municipality) and handled import/export operations.
● Determining the most efficient and cost-effective routes for shipments, considering factors like distance, fuel costs, delivery times, and traffic conditions.
● Choosing and negotiating contracts with transportation providers (e.g., freight carriers, shipping companies, airlines) to secure favorable rates and service levels.
● Ensuring all shipments comply with local, national, and international laws, including customs regulations and documentation for import/export.
● Maintained company accounts via Zoho One; supported quarterly VAT return filing.
● Overseeing the management of resources, including staff, equipment, and facilities.
● Working closely with various departments (e.g., finance, production, sales, logistics) to understand their needs and align procurement and operational strategies.
● Responded to client inquiries via walk-ins, phone, and email with accurate support.
● Managed walk-in and Shopify-based online orders during staff shortages.
● Supervising the entire order process from the moment an order is placed until the customer receives the product.

• Manage the daily operations of the business, which can include overseeing production schedules, inventory
management, and resource allocation.
• Processed invoices, purchase orders, and financial documents accurately.
• Build and maintain strong, ethical, and transparent relationships with suppliers to ensure a reliable and
high-quality supply chain.
• Managed customs-related matters (Dubai Municipality) and handled import/export operations.
• Determining the most efficient and cost-effective routes for shipments, considering factors like distance, fuel
costs, delivery times, and traffic conditions.
• Choosing and negotiating contracts with transportation providers (e.g., freight carriers, shipping companies,
airlines) to secure favorable rates and service levels.
• Ensuring all shipments comply with local, national, and international laws, including customs regulations and
documentation for import/export.
• Maintained company accounts via Zoho One; supported quarterly VAT return filing.
• Overseeing the management of resources, including staff, equipment, and facilities.
• Working closely with various departments (e.g., finance, production, sales, logistics) to understand their
needs and align procurement and operational strategies.
• Responded to client inquiries via walk-ins, phone, and email with accurate support.
• Managed walk-in and Shopify-based online orders during staff shortages.
• Supervising the entire order process from the moment an order is placed until the customer receives the
product.

• Handled walk-in, phone, and email inquiries, providing accurate information to clients.
• Advised clients on visa requirements for various embassies and consulates.
• Supported the Holiday Sales team as needed.
• Processed visa applications for countries including the U.S.A., U.K., Saudi Arabia, and Schengen states.
• Prepared visa reconciliation reports.
• Kept up to date with changes in visa regulations, procedures, and documentation requirements.

• Supervise and manage all day to day office administrative activities
• Oversee hiring process, which includes coordinating job posts, reviewing resumes, and performing
reference checks. Explaining HR policies, procedures, laws, and standards to new and existing employees
• Explaining HR policies, procedures, laws, and standards to new and existing employees

• Managed and updated daily domestic and international flight fares and schedules.
• Handled staff and crew travel reservations and maintained quota records.
• Coordinated with operations on flight plans and real-time schedule changes.
• Communicated regularly with station heads and flight operations for updates.
• Relayed flight status changes to the call center for passenger notification.

• Serve customers by providing product and service information to get the customers satisfaction.
• Prepares product or service reports by collecting and analyzing customer survey information.
• Recommends potential products or services to management by collecting customer data

• Students and parents counseling about the course and future program
• Manage records of the students for upcoming courses.
• Administrative duties / correspondence