زياد عتيق

As CEO of Liban Lait, Lebanon’s largest dairy producer with a 2, 800+ cow farm and Candia France partnership, I led a rapid transformation that delivered 30% year-over-year sales growth and a 50% improvement in net results. This was driven by operational optimization, process reengineering, cost control and leadership renewal. I revitalized key client relationships and implemented a structured CRM framework, enhancing service standards and repositioning the company as an agile, client-centric market leader.

I provided consultancy services to two industrial companies specializing in plastic and insulation manufacturing. As an Independent Consultant, I served as a Management Consultant for these firms located in the UAE and Lebanon. My responsibilities have included driving comprehensive restructuring and reorganization efforts to enhance efficiency, reduce costs, and align strategies. By developing tailored solutions and collaborating with executives, I have successfully led these companies to improved performance, increased productivity and sustainable growth.

Reporting to the BOD, I led the 2 prominent companies, KIMMCO in Kuwait & SIIMCO in KSA which design, manufacture and distribute Glass Wool & Stone Wool insulation materials for GCC, Levant, Africa & Asia.
Major Achievements:
• Successfully executed a comprehensive restructuring initiative at all levels and functions in both companies resulting in cost saving, improving efficiency, performance and productivity
• Achieved a remarkable 42% volume increase and a 266% EBITDA growth in SIIMCO
• Reduced Days Sales Outstanding (DSO) of both entities by 25%

The Holding owns & oversees the activities of various companies from real estate, landscaping, cleaning services, waste management. The group operates the biggest plastic recycling plant and paper/carton sorting facility in addition to the largest cleaning service company in Kuwait with a total headcount of 11, 000+ employees.
Major Achievements:
• Led a full group management restructuring initiative which resulted in a major profitability turnaround reversing the continuous previous 5 year’s losses into profit and saving around $ 1.2M

Reporting to the CEO, my duties consist, among others, of overseeing the financial management of all sales activities including cash flow projections & budgeting of all four entities with a total headcount of 500+ employees
Major Overall Achievements:
• Achieved a fourfold lead in the dairy sector, increased market share from 25% to 65% & corporate turnover from $ 15M to $ 85M while sustaining a yearly double-digit corporate volume growth, establishing the company as an industry benchmark, securing and reinforcing market dominance
• Undertook a comprehensive restructuring effort, unified all corporate cultures and distribution networks
• Decreased receivable from 40% to 9% of total yearly sales & lowered overheads, market discounts & offers by 80% and the distribution cost by 35% below the sector average
• Boosted company leadership via strategic initiatives, including a win-win Customer Relationship Management and enhancing customer service, driving significant growth in sales and market share

Reporting to the MD, I was responsible for over $ 400M in yearly turnover, selling around 360, 000MT of commodities & 4, 000 container load of FMCG with a total head count of around 900 employees.
Major Achievements:
• 75% above net profit budget, 10% above sales budget, 30% above commodity quantity budget

Details in same job above (Mar 2008 - Jan 2020)

Managed sales operations, conducted analysis, enhanced opportunities, and improved customer retention ratios.

Managed the operational, financial & administrative aspects of the business.
Major Achievements:
• Enhanced market penetration from 150 to 2, 500 POS and tripled the geographic presence in 6 years
• Diversified the product range from 40 to 300 items
• Increased the yearly sales from $ 276, 000 to $ 2.5M & the product range from 40 to 300 SKUs