Ziad El-Farkh, Project Director on Gemalto VAS solutions

Ziad El-Farkh

Project Director on Gemalto VAS solutions

mobinets

Location
Lebanon - Tripoli
Education
Master's degree, Computer Science
Experience
27 years, 5 Months

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Work Experience

Total years of experience :27 years, 5 Months

Project Director on Gemalto VAS solutions at mobinets
  • Lebanon - Tripoli
  • My current job since January 2010

• Analyzing business requirements, identifying technical solutions, scheduling changes, approving implementation of changes to produce functional specifications for the project.
• Preparing all project schedules and plans, issued full schedules of work to client/ involved parties for approval and assigned all required resources to the project, monitoring actual project progress against agreed schedules and plans to ensure completion within specified time / budget.
• Implementing a Mobile payment solution.
• Preparing project schedules/plans, monitoring actual project progress against agreed schedules/plans, administering for Gemalto VAS products and customs as well as directing system migration.
• Defining system administration and security functions, performing high level system design and interface definition, selecting up to date implementation platforms to support company technology roadmap.
• Supporting automation infrastructure including hardware, software and security applications, conducting upgradation of mobile payment server and reviewing personnel conduct for functioning in a trouble-free, cost-effective and data-protected environment.
• Performing regular system checks and preventive maintenance to ensure optimum system performance. Monitoring day-end system performance reports for anomalies and implementing immediate remedial measures.

Support Manager on Gemalto VAS solutions at mobinets
  • Lebanon - Tripoli
  • January 2008 to December 2009

- Maintaining high service levels for Gemalto customers in EUROPE and MENA reason thorough quality control checks. Allocating incoming requests to the team, prioritizing action, monitoring team resource to meet SLAs.
- Providing technical guidance to team on tougher issues.

Senior Systems Developer/Member of IT architecture group at MorneauShepell Inc
  • Canada
  • June 1999 to December 2007

Senior Systems Developer/Member of IT architecture group June 1999 - Dec 2007
MorneauShepell Inc. \[TSX:MSI\], Montreal, Canada

Key Responsibilities:
* Act as Technical leader on DocPro Studio.
* Maintainer and designer of Timesheet management application.
* Acts as consultant on tougher issues related to data modeling and database design.
* Assists trainees and developers in resolving technical issues.

Senior IT Developer at Howard Johnson Montreal, Montreal, Canada
  • Canada
  • September 2005 to December 2005

Senior IT Developer Sept 2005 - Dec 2005
Howard Johnson Montreal, Montreal, Canada

Key Responsibilities: * Created an Online Booking System across two branches with Web Interface.
* Accounting management application.
* Reporting.

Programmer/Analyst, Techware Computer System, Tripoli, Lebanon at Techwar
  • Lebanon - Tripoli
  • January 1994 to May 1996

January 1994 - May 1996: Programmer/Analyst, Techware Computer System, Tripoli, Lebanon

Education

Master's degree, Computer Science
  • at University of Quebec in Montreal
  • October 2001

University of Quebec in Montreal Oct 2001 Master Degree in Computer Science (M.Sc.)

Bachelor's degree, Computer Science and Mathematics
  • at Lebanese University of Beirut
  • June 1994

Lebanese University of Beirut June 1994 Bachelor Degree in Computer Science and Mathematics Training and Certifications:

Specialties & Skills

Data Modeling
Integration
Functional Specifications
System Administration
Modeling
BUSINESS REQUIREMENTS
DATA MODELING
DATABASE
DATABASE DESIGN
FUNCTIONAL SPECIFICATIONS
INDUSTRIAL MACHINERY
MAINTENANCE
PREVENTIVE MAINTENANCE

Languages

English
Expert
French
Expert
Arabic
Expert

Memberships

Senior Systems Developer/Member of IT architecture group
  • Member
  • December 2007

Training and Certifications

Analysis and Design by Object with UML, (Certificate)
Date Attended:
November 2001
Valid Until:
November 2001
2012: Axios Accredited Trainer professional for Assyst product (ITIL) (Certificate)
Date Attended:
February 2012
Valid Until:
February 2012
Project Management Professional (Certificate)
Date Attended:
November 2011
Valid Until:
November 2011
Advanced C++ Language (Certificate)
Date Attended:
December 2000
Valid Until:
December 2000
Visual C# Programming (Certificate)
Date Attended:
February 2006
Valid Until:
February 2006