زياد الضعيف

- Leading logistics function: import, re-export, break-bulk, cross-docking, free zone, landed cost (Lebanon; Syria; Iraq)
- Managing sourcing function & Negotiating contracts: freight forwarders, 3PL, transportation, MHE (Lebanon; Syria; Iraq)
- Handling customer management and Order-To-Cash cycle (Syria)
- Leading demand management function: S&OP, forecast, spend management, payment terms, SRM (Lebanon; Syria)
- Controlling warehousing function: inventory management, periodic & cycle count, expired & near-to-expire, aging stock
- Controlling distribution function: order fulfillment, fleet management, route plan optimization
- Refining internal SOPs, working on process improvement and developing KPIs

- Value Stream Mapping for the company’s Supply Chain (except production function)

Overseeing a portfolio of international clients such as Panasonic, Pernod Ricard and Goodyear tools…
Achieving an increase of 7% over 3 years, from 300, 000 USD to reach around 360, 000 USD monthly
- Initiating and launching a new product “On Site Delivery”
Reaching around 25, 000 USD monthly
- Developing, executing and following-up on 3PL, management facilities, freight, clearance & delivery solutions

- Project manager for Tokheim Fuel POS installation and implementation (Contract worth ≈ 100, 000.00 USD)
- Follow-up of the execution of the Automatic Fuel Dispenser - Tokheim (Contract worth ≈ 80, 000.00 USD)
- Project manager for setting up a control room at TOTAL Headquarters in Achrafieh: writing of the request for proposal, selection of the best offer, works execution follow-up and deployment ( ≈ 60, 000.00 USD)
- Definition of a Business Continuity Plan in case of the unavailability of TOTAL Lebanese headquarters or the central warehouse

- Internal IT auditor (Sarbanes-Oxley regulation)
- Team referent for Microsoft SharePoint deployment: requirements analysis, implementation and training

- Assistant in different departments: Customer service, Operation system and Teller

- Attended a one month workshop on the banking system