Ziad Elkarem, Sales engineer

Ziad Elkarem

Sales engineer

Zamil steel

Location
Egypt
Education
Bachelor's degree, Civil engineering
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

Sales engineer at Zamil steel
  • United Arab Emirates
  • My current job since July 2016

Support all activities related to supporting existing business.
* Establishes new accounts and services accounts by identifying potential customers; planning and
organizing sales call schedule.
* Handling new inquires by studying the project drawings and specs and makes a site visit and advise
customer if needed then prepare sketches and documents for the estimate team and highlighting the
concerning points that may affect our technical and financial offer.
* Prepare the technical and financial offer with the handing over dates, payment terms and to be
Beneficial to the company and the client
* Prepare schedule for the client taking in consideration design, detailing, fabrication and erection duration
in order to follow up the project and avoid any delay by taking the right corrective action on the right
time.
* High level of Cooperation with design, detailing, manufacture departments and erection team to finish
the project with the best way and on time.
* Identifies current and future customer service requirements by establishing personal rapport with
potential and actual customers and other persons in a position to understand service requirements.
Provides product, service, or equipment technical and engineering information by answering questions
and requests.
* Co-operation with Finance department for related financial issues (opening L/C, Performance bond, bank
guarantees.

Technical sales engineer at The Gate international
  • January 2016 to June 2016

Assure that the Gate’s products, capabilities, and services are promoted and articulated in the
marketplace.
* Ensure quality of engineering/service support at customer sites.
* Facilitate sales growth associated with parts, supplies and repairs at key customers.
* Organize and ensure regular communication with key customers in designated territory.
* Identify root cause associated with products/Services/Solutions which is not achieving customer desired
reliability.
* Assist in preparing a comprehensive territory and account plan for designated territory.
* Assist in the creation and development of competitive product comparisons and Sales tools.
* Assist customers and Sales Staff in understanding the Gate product usage and application. (trained by
German staff for one of The Gate products

engineer at Arabian international company (AIC)
  • United Arab Emirates
  • December 2014 to December 2014

Tekla (X-steel) software versions 18, 19, 20 and 20.1
* 3D modeling for steel structures.
* Full creation of erection drawings required for construction sites.
* Full creation of assembly and single parts drawings required for AIC steel plants.
* Creation of CNC files required for fabrication.
* Working on different types of steel structural projects: Refinery and terminal projects - Combined cycle
powered plant (inlet ducts/ stacks)

Education

Bachelor's degree, Civil engineering
  • at Cairo UniversityAmerican university

courses: to 2014 * IELTS score 7.5 ( December 2015) * Project Management Diploma

Specialties & Skills

COMPETITIVE
CUSTOMER RELATIONS
CUSTOMER SERVICE
FINANCE
FINANCIAL
ORGANIZATIONAL SKILLS
QUALITY
RAPPORT

Languages

Arabic
Expert
English
Expert