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Ziad Nassar, "IQOS Expert – Retail Sales Expert

Ziad Nassar

"IQOS Expert – Retail Sales Expert·"Philip Morris International

Lebanon

Bachelor's degree, Management

Work experience

Total years of experience: 19 years, 7 months

"IQOS Expert – Retail Sales Expert

January 2019 - Present

"Philip Morris International

Beirut, Lebanon

January 2019 - Present

• Train the teams to Assess customers needs and provide assistance and
information on product features.
• Assist in Handling returns of merchandise.
Company industry:
FMCG

"Product Representative"

January 2016 - January 2017

BETOMIX

Tripoli, Lebanon

January 2016 - January 2017

• Daily Follow up on any coming due task, and projects status update.
• Visiting ongoing project sites, and meeting clients continuously.
• Continuously updating the system for any changes in the projects status,
and making sure the right information is available.
• Continuously searching the area for new projects, presenting our company
profile, my business card, and engaging in Quality discussions about
concrete, and our product in specific.
• Following up on any customer complaints untill issues are solved
• Continuously negotiating and closing deals with customers
Company industry:
Construction & Building

"Business Development Manager".

January 2016 - January 2016

SLEEP COMFORT

Beirut, Lebanon

January 2016 - January 2016

• Identifies trendsetter ideas by researching industry and related events,
publications, and announcements; tracking individual contributors and
their accomplishment.
Company industry:
Industrial Production

"Senior Sales Executive"

January 2012 - January 2015

Al- Futtaim Group,

Abu Dhabi, United Arab Emirates

January 2012 - January 2015

• Presenting the product which meets the necessities of the customer and
his needs, in a professional way
Company industry:
Retail & Wholesale

Telemarketing Program Manager.

January 2011 - January 2012

Al –Manzil & Qamardeen Hotels,

Dubai, United Arab Emirates

January 2011 - January 2012

. Advertise or update any social or media campaign.
. Filtering, hiring, training, monitoring, and improving the sales force
overall productivity, and making sure they abide to the rules and
principles, mission, vision, and target goals of the company.
Company industry:
Hospitality & Accomodation

Barista and Assistant

January 2007 - January 2012

Starbucks Coffee shop.

Beirut, Lebanon

January 2007 - January 2012

Company industry:
Catering, Food Service, & Restaurant

"Recruitment and Planning Manager"

January 2011 - January 2011

IPSOS International

Sharjah, United Arab Emirates

January 2011 - January 2011

• Performs searches for qualified candidates according to relevant job
criteria, using databases, Internet recruiting resources, walk ins, media,
and employee referrals
Company industry:
Marketing

Sales Delegate

January 2007 - January 2011

Librex company Zalka.

Beirut, Lebanon

January 2007 - January 2011

Company industry:
Consumer Electronics

Sales Delegate

February 2009 - December 2010

SMC (Saudi

Riyadh, Saudi Arabia

February 2009 - December 2010

• Coordinating with sales department for sales inquiries and tenders
Company industry:
Heavy Industry & Metallurgy
Job role:
Sales

Internship

January 2007 - January 2010

BBAC bank,

Beirut, Lebanon

January 2007 - January 2010

I Have excelled in the field of customer service and acquired a
significant quality of knowledge in the banking field.
Company industry:
Banking

Assistant operator

January 2006 - January 2008

Notre Dame University,

Beirut, Lebanon

January 2006 - January 2008

Company industry:
Primary, Prep, & Secondary School

Special Courses Teacher (mathematics, physics, and Biology).

January 2004 - January 2008

freelance

Beirut, Lebanon

January 2004 - January 2008

Company industry:
Training & Education Center

Education

Notre Dame University

January 2008

January 2008

Bachelor's degree, Management

Lebanon

Second public High School

July 2003

July 2003

High school or equivalent, Life Sciences

Lebanon

Skills

MANAGEMENT
Expert
MANAGEMENT
Expert
ANALYTICAL THINKING
Expert
ANALYTICAL THINKING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
STRONG WORK ETHIC
Expert
STRONG WORK ETHIC
Expert
SELF MOTIVATION
Expert
SELF MOTIVATION
Expert
INDEPENDENT THINKING
Expert
INDEPENDENT THINKING
Expert
RETAIL SALES
Expert
RETAIL SALES
Expert
SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
POINT OF SALE
Expert
POINT OF SALE
Expert