Ziad Nissi

Pharmadent Trading Co. -­‐ Kuwait
-­‐ Business Development and operations management to drive sales and revenue to the company
-­‐ Oversee daily sales, internal operations and activities of the company as well as the
implementation and execution of projects.
-­‐ Enhance current procedures and work on new business plans, strategies, and establishing policies
that reflect the company’s culture and vision.
-­‐ Manage relations with partners, suppliers and customers.
-­‐ Business development, in addition to Leading and assisting employees in achieving company
goals by generating sales through connections and sales leads.

Manage the operation and sales team of the dental department reporting to the C.O.O.
-­‐ Operation management of the company by enforcing the best practices for efficiently.
-­‐ Business development to increase revenue and profits for the company and setting sales targets,
quarterly and yearly objectives.
-­‐ Handling communication and budgeting with all suppliers (DentsplySirona, Heraeus Kulzer, Bego,
NTI, Moccom, MVK, Durr, Kappler, Aries).
-­‐ Manage the service and maintenance team to ensure that service requirements are met in line
with client expectations.
-­‐ Acquire new suppliers by attending international exhibitions and tradeshows to complete current
business portfolio.
-­‐ Handle cost analysis and adhere to the specified margins set by finance.
-­‐ Organize and conduct seminars related to product launching, product knowledge and
development for key account holders.

Industries -­‐ Kuwait
-­‐ Medical Department, equipment, disposables, and medical material
-­‐ Handle and build up the sales team reporting to the director of Business Development.
-­‐ Plan and implement business development strategies set with management.
-­‐ Develop suitable market share acquisitions and portfolio expansion plans.
-­‐ Implement, organize, and manage consumer branding and marketing programs.
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-­‐ Maintain and consolidate customer relationship.
-­‐ Identify and track potential customers and generate new leads.

Medicals International / Kuwait
-­‐ Build a dental sales team in Kuwait and set sales objectives.
-­‐ Manage yearly budgets and handling of sales of dental, dermatology and contact lens
departments in Kuwait, Dubai directly and Oman indirectly
-­‐ Handle sales and product training.
-­‐ Organize and conduct seminars for key account holders in various occasions related to product
launching, product knowledge and development.
-­‐ Resolve complaints in short periods which lead to increased business and long term relationships.
-­‐ Decrease expenses by reorganizing schedules, meeting times and updating policy procedures.
-­‐ Train customers on products using hands-­‐on.

Burgan Bank / Kuwait
-­‐ Loans, deposits and credit cards.
-­‐ Manage customer relationship, pre-­‐sales and after sales follow up.
-­‐ Overachievement of sales targets on monthly basis.

Handle existing accounts and design IT solutions.
-­‐ Follow the implementation and after sales follow up.
-­‐ Identify current and future customer service requirements.
-­‐ Coordinate sales projects.
-­‐ Prepare technical presentations and demonstrate how our product will meet client needs.

Arc En Ciel / Lebanon
-­‐ Teach computer courses for beginners, intermediate and advanced students. (Microsoft Certified
Instructor)