IT Business Controller (Operations)
Dubai
Total years of experience :27 years, 2 Months
•Lead a team of 7 IT staff in a professional effective manner to improve customer service
•Managing and supporting Exchange 2013 infrastructure with High Availability
•Administering Hypervisors running Win Server 2012 Datacenter in Failover Cluster Manager and Managing Virtual Machines, P2V migration using SCVMM 2012
•Installing and Configuring Win Server 2012 Domain Controllers, Active Directory Services and deploying GPO on Domain and OUs levels
•Installing, configuring, administering and troubleshooting of DNS & DHCP Services on Domain Controllers
•Experience on Migration from Win 2008 Domain to Win 2012 Domain and from Exchange 2010 to Exchange 2013
•Experience on Cross-Forest Migration from Win 2003 Domain to Win 2008/2012 Domain & from Exchange 2003 to Exchange 2010/2013 using ADMT tools
•Installation and Administration of BlackBerry Enterprise Servers v12 & v5.0 in HA
•Installing, configuring, administering a Secure Web Gateway Solution - Forefront Threat Management Gateway (TMG 2010)
•Configuration and Administration of SCCM/SCOM 2012
•Installing, configuring, administering an Enterprise Mail Gateway Security Software - Trend Micro InterScan Messaging Security Suite (IMSS 7.5)
•Installing, configuring, administering Trend Micro OfficeScan Endpoint Protection on all Servers & Workstation in the Network (OfficeScan Server 11.0) and Trend Micro ScanMail for Microsoft Exchange
•Administer and Manage VMware VSphere 5.5 Servers in HA, Manage ESXi Hosts/Storage/Network/VMs using VCenter Server v5.5
•Managing and administering all Microsoft Software licensing renewals (Assurance /True-ups)
•Responsible for Annual Maintenance Contracts, Licensing renewals and Support for Hardware/Software, PABX \{Soft-Ex Call Management System\} and UPSs
•Evaluate and recommend on IT related equipment Hardware/Software, Network devices and PABX related purchases and requirements