Branch manager / Assitant Operation
Or noyau
Total years of experience :13 years, 1 Months
Immediate contact with Loyal customers
Manage big events, weddings and receptions etc.
Insure quality of the showroom services is up to customers satiation
Leading the sales team to maintain the target of sales
Maintain the display and showroom representation up to standards
Insure supervisors and team follow the weekly headlines
Follow up with customers on our services to insure quality of assurance
Control of G.C.C sales are booked and manage to arrange shipment
Perform daily staff training and sales training tools up to date
Develop solutions and problem solving
Perform daily inspection on showroom and staff for hygiene purpose
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions
Ensure all standards operating procedure are adhered to and carried out
Meeting and escorting guests to their rooms and provide in room check
Being professional with daily hotel operation and manning support to other related section.
Ensure all VIP welcome packets are properly prepared according to hotel standard.
Ensure hotels properties, departments equipment are handled with care by all associates and used according to proper procedures at all times
Daily lobby visibility and communicate with guest, collect feedback and create relationships.
Maintained serving standards and followed all regulations while performing duties.
Handling of guests requests’ and complaints
Provided the customers with a pleasant dining experience and quality service.
Conducted final check of food items prior to serving customers to ensure quality maintenance.
Ensured the cleanliness of dining area and food items before serving.
Held responsibility of handling/serving all food items as per the policies of the state (as some items may be banned in particular states).
Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving meals.
Maintained serving standards and followed all regulations while performing duties.
Attract residential customers to purchase Bell TV, Bell Hi Speed Internet, and Bell Home Phone services at kiosk and special events within apartment and condominium buildings.
Establish and maintain positive relationships with property management companies and the clients it serves for the purpose of booking kiosk events and increasing the penetration rate of select products in targeted buildings.
Leverage existing internal sources of sales leads and identify new sources of opportunities for sales through referral and lead generation programs with property management companies.
Document and submit sales orders on a timely basis.
Obtain and provide local market intelligence and feedback to the Marketing group.
Advertise, market and promote cars for sale
Advising and educating customers on the requirements and expectations of a car
Elaborating advanced features to customers using a layman's language avoiding the technical jargon
Conveying the superiorities of that car model over others available in the same format
Assuring them about the correctness of the price of the car by emphasizing its features
Negotiating the price peacefully, but on a firm mental base
Assisting them with information of the available finance options and relevant documentation
Maintaining daily sales records and sending daily/weekly reports to upper management
Capable of opening and closing a sale
Responsible for supervising and training staff as Team Leader
Provide quality customer service
Perform daily cash transactions and reconciliations
Accountable for opening and closing of store procedures
Effectively manage customer satisfaction
Promote and sell telephone accessories
Assist customers with the technical issues
Met and exceeded daily sale targets
Ability to communicate with customers
Data entry and computer skills
Time management skills
Ability to Memorize Protocol and Guidelines