Ziad Haddad, General Manager

Ziad Haddad

General Manager

Future Motors - BAIC

Location
Qatar - Doha
Education
Higher diploma, Business Administration
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

General Manager at Future Motors - BAIC
  • Qatar - Doha
  • My current job since November 2022

Duties include but not limited to:

- Establish business plans based on market studies and capacity calculations
- Conduct price positioning studies to establish sales pricing and estimate sales volumes
- Negotiate the Dealership & After Sales Agreement with the Car Brand Manufacturer (BAIC)
- Review and approve design of showroom and the workshop of the dealership
- Establish organization charts for the new venture and manage the recruitment process

Achievements:

- Dealership and After Sales Agreements finalized and signed - BAIC
- Finalized and ordered the initial passenger cars and spare parts stock
- Finalized and ordered the initial spare parts’ stock
- Tendered, reviewed the technical and commercial evaluation, and approved the award of the Dealer Management System (DMS) - TITAN
- Recruited all the required personnel

Senior Service & Spare Parts Manager at Infraroad Trading & Contracting LLC
  • Qatar - Doha
  • May 2020 to November 2022

Duties & Responsibilities:

- 1000+ Fleet of Commercial Vehicles & Heavy Equipment
- 120+ Technicians
- 15+ Employees in Spare parts
- 1200+ operators and Drivers

Main Brands:

Mercedes Benz, CAT, TATA, XCMG, CASE, DOOSAN, Montabert, Rammer

Achievements:

- Designed & built a 20-bay workshop for commercial vehicles & Heavy equipment
- Established a fleet of mobile service vehicles
- Cost saving by importing spare parts from China, Turkey, and Korea

Senior Service Manager - Nissan & Infiniti at Saleh Al Hamad Al Mana Co.
  • Qatar - Doha
  • May 2018 to April 2020

Duties & Responsibilities:

- 7 Service Facilities for passenger cars with approximately 170+ cars through-put per day
- 8 Mobile Service Vans that caters to approximately 48 cars per day
- 200+ Employees
- 150+ Work-bays

Achievements:

- Service department process design & implementation
- Successful training & implementation of service workshop loading

Division Manager (Automotive Aftermarket Spare Parts & Tires) BOSCH & MICHELIN Dealers at Nasser Bin Khalid (NBK)
  • Qatar - Doha
  • January 2016 to March 2018

Duties:
- 3 Multi-brand Service Facilities for Passenger Cars and Commercial Vehicles with approximately 75 vehicle through-put per day
- 4 Diesel Benches with and approximately 10 fuel pumps through-put per day
- 2 spare parts warehouses with total storage area of 5000 m²
- 150+ employees

Achievements:

- BOSCH Excellence Award - Overall Performance - Runner Up - 2017
- BOSCH Excellence Award - Performer Highest Growth - 2nd Runner Up - 2016
- EATON Collaboration Recognition Certificate - 2017
- Support & Collaboration Recognition - Ali International Trading - 2017

National Service Manager at Nasser Bin Khalid (NBK) - Mercedes Benz
  • Qatar - Doha
  • September 2013 to December 2015

Duties:

- 3 Service Facilities for passenger cars with approximately 100 cars through-put per day
- 1 Commercial vehicles service outlet with approximately 24 truck through-put per day
- 1 Body & Paint workshop for Passenger Cars & Commercial Vehicles
- 200+ Employees
- 120 Work-bays

Achievements:

- Achieved the budgeted sales targets starting January 2014, and for 2 years
- Was awarded The Employee of the Month (Management level), Mar 2015

After sales Manager - MB, Chrysler, Jeep, Dodge at T.Gargour & Fils
  • Jordan - Amman
  • December 2005 to July 2012

Duties:

- 2 Branches / Service & Spare Parts, with approximately 25 cars throughput per day
- Body & Paint Facility
- 70+ Employees

Achievements:

- Designed the complete service facility from the onset of the dealership
- Recruited all staff
- Ordered the initial stock

Team Leader - Commercial Vehicles - Mercedes Benz at T.Gargour & Fils - Mercedes Benz Dealers
  • Jordan - Amman
  • May 2002 to December 2004

A Team Leader and a field technical engineer leading a team of 12 technicians. Was also responsible for fleet contractors and customer technical support.

Education

Higher diploma, Business Administration
  • at The University of Manchester – Manchester Business SchoolNew York Institute of Technology
  • December 2014

An exclusively for engineers 3-year program distributed over 15 management modules. The scope is comprehensive covering topics such as project management, supply chain management, strategic management, operations management, managerial economics, and financial management

Bachelor's degree, Mechanical Engineering
  • at Jordan University of Science & Technology (J.U.S.T)
  • May 2002

Specialties & Skills

Business Planning
Engineering
After sales
Automotive
Service
AUTOMOTIVE
BUDGETING
BUSINESS PLANS
CUSTOMER SATISFACTION
FORECASTING

Languages

Arabic
Native Speaker
English
Expert
French
Beginner