IT Support Engineer
DYNCORP International
Total years of experience :5 years, 4 Months
Troubleshoot DHCP, FTP, Active Directory Server
▪ Technical Installation
▪ Follow up of technical problem in servers and support
▪ Installation and Configuration of DHCP, VPN, FTP, DNS, FMRS, IIS
▪ Configuration of Active Directory domain Controller
▪ Train staff in need
▪ Keep full control servers Connection of multiple branches
▪ Repair computer hardware, including desktops, laptops, and associated peripherals.
▪ Reinstall operating systems in the case of hard disk failures.
▪ Perform diagnosis, repair and test on notebook, desktop, and tablet computers
▪ Perform Data recovery
▪ installing new IT systems
▪ upgrading hardware and software
▪ setting up new PCs for people
▪ fixing faulty equipment
▪ testing systems
▪ servicing printers, scanners and other office equipment
Monitoring of IT policy
▪ Development of IT security policy
▪ Coordinate Technical Installation with other staff
EDUCATION AND TRAINING
PERSONAL SKILLS
▪ Analyze user Security risk
▪ Monitor all server error and logs and new features
▪ Audit IT procedure and policy implementation
▪ Coordinate technical with other departments
▪ Follow up of technical problem in servers and nodes
▪ Coordinate with Audit department for technical issue
▪ Report technical problem to system administrator
▪ Monitor on time bank Server
Teaching Computer Related Programs
teaching in the IT Programs
I have Bachelor Degree in the Computer Science