زينة فرح, Senior Sales Team Leader

زينة فرح

Senior Sales Team Leader

Nanos

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Human Resources
الخبرات
11 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 11 أشهر

Senior Sales Team Leader في Nanos
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أغسطس 2019

-Cultivating solid relationship with major customers to ensure a continuous flow of sales revenue.
-Consistently achieve or exceed monthly and seasonal individual and store sales goals,
-Provide an exceptional customer service experience by exceeding their expectations and demonstrating an excellent knowledge of the product.
-Drive and exceed individual KPI goals by ensuring the highest level of customer sevice and quality of sales.
-Assisting newly recruiterd or less experienced sales representatives in answering technical questions posed by customers.

Store Manager في AL NABEEL GROUP
  • الإمارات العربية المتحدة - دبي
  • يناير 2016 إلى يناير 2018

and Direct the day-to-day operations of the store.
•Focus in improving customer service
•Strictly follow store policies and marketing programs that will increase sales and grow the existing customer base.
•Maintain store standards and conditions and insure a positive environment.
•Ensure customer needs are met,
•Complains are resolved and Service is quick and efficient.
•Ensure all products and displays are merchandised effectively to maximize profitability .

Senior Beauty Specialist في AL TAYER GROUP
  • الإمارات العربية المتحدة - دبي
  • يناير 2008 إلى يناير 2013

personalized service by consultatively suggesting products that meet customers' needs
•Develop relationships with new and existing clientele for special events
•Strong knowledge of notes and ingredients that comprise fragrances
•Increase overall sales by recommending additional products
•Demonstrate extensive product knowledge and communicate product benefits
•Monitor floor stock and replenish

الخلفية التعليمية

دبلوم, Human Resources
  • في Al Ghurair University
  • سبتمبر 2012

(

ماجستير, Education
  • في University Of Thessaly
  • أغسطس 2006

(

Specialties & Skills

Customer Service
Real Estate
Fashion Retail
communication
COMPETITIVE
CUSTOMER SERVICE
EVENT MANAGEMENT
teamwork
problem solving
Negotiation

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

bronze book (الشهادة)
تاريخ الدورة:
September 2019

الهوايات

  • cooking and decoration