زياد العيسى, Debit Cards Manager, Consumer Finance, Cards Business

زياد العيسى

Debit Cards Manager, Consumer Finance, Cards Business

Al Rajhi Bank

البلد
المملكة العربية السعودية - الرياض
التعليم
ماجستير, Master of Business Administration
الخبرات
17 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 10 أشهر

Debit Cards Manager, Consumer Finance, Cards Business في Al Rajhi Bank
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يناير 2013

 Manages Debit Cards targets, takes necessary actions for achievements.
 Control and monitor Business budget/P&L to ensure high revenue margin to meet set targets.
 5.5 Million Cards portfolio management (Classic, Platinum, Signature, Infinite),
 New Debit Product co-branded with VISA (i.e. Visa Debit Signature)
 Implement debit card campaigns to ensure a healthy growth and keep low attrition level, as well as keeping a high activity and usage ratio level throughout segmented campaigns.
 Operation, & Business Procedures enhancements.
 Organize extensive training sessions and ongoing sales support to all sales network, fraud operation and alternative channels.
 Negotiate contracts with suppliers or propose changing suppliers having a direct impact in cost benefit analysis.
 Represent bank in front of authorities
 Prepare feasibility studies for new cards, card fees, card features or card process flows
 E-commerce for debit
 New Identity for Debit Cards

Cards & Payments - Program Manager في Al Rajhi Bank
  • المملكة العربية السعودية - الرياض
  • أغسطس 2011 إلى ديسمبر 2012

- Al Rajhi EMV Program.
- ATM Debit Card Renewal Through E Channels.
- International Expansion Third Party Processor Replacement.
- EMV Issuance System upgrade.
- ATM Major Enhancment Release

Cards & Payments - Senior Project Manager في Al Rajhi bank
  • المملكة العربية السعودية - الرياض
  • أغسطس 2010 إلى أغسطس 2011

 Leading the ATM and Cards project (Phase II) for Al Rajhi international Expansion in Kuwait including:
 VISA credit Card Issuing (Classic, Gold, Platinum and Infinite).
 VISA ATM acquiring.
 MC ATM acquiring
 Instance issuing in the bank premises
 ATM new services (Cash Acceptance & international Transfer)
 IBAN mandated installation.
 Leading the ATM and Cards project (Phase II) for Al Rajhi international Expansion in Jordan including:
 ATM Visa and MasterCard Acquiring
 JoNet implementation
 VISA issuing (Credit & Debit
 ATM Stand IN mode
 Instance issuing in Jordan Promises
 GL and accounting cycle setup
 Cards personalization and certifications

Payments - Project Manager في Saudi Arabian Monitory Agency (SAMA)
  • المملكة العربية السعودية - الرياض
  • يوليو 2008 إلى أغسطس 2010

 Managing the critical part of SPAN2 project (EMV Upgrade Project) by migrating 5 banks including NCBB, ANBB, BSHB, BFHB, RAJB and NBOB.
 Solved the communication failures in the Point Of Sales (POS) network by introducing a new idea to migrate all the 80, 000 POS from the old system to the new system. By implementing a new interface to handle the APACS 40 payment stander in the new system.
 Working as a business analyst within the SPAN Upgrade Project by gathering, building and documenting the requirements. Also, by managing the relationships among the business, IT department and the selected Vender.
 Contributing as technical expert of SPAN and SARIE in the running PCI DSS project, in order to build PCI compliant environment.
 Managing major SPAN service packs upgrades (SP11, 12 & 13) that include SPAN, VISA, and MC mandatory changes.
 Introducing a solution to help building up more reliable and increase the availability of the PRODUCTION and prevent all the inconvenience outages and downtimes with a minimum cost.

System/Technical Analyst في Saudi Arabian Monitory Agency (SAMA)
  • المملكة العربية السعودية - الرياض
  • أغسطس 2006 إلى يوليو 2008

 Supported more than 30 servers Running AIX, UNIX, LINIX & WINDOWS operating systems including (Apps, DBs, OS)
 Participated and conducted 4 major migrations from the old SPAN to SPAN2 those are (SAIB, RYDB, SAMB, SABB)
 Coordinated a team to prepared, partitioned and installed 16 CPU IBM P690 server into 8 environments.
 Integrated, tested and applied an Enterprise Monitoring System that provides a highly monitor tool for type of Servers, Operating Systems, Networking switches, and DB servers.

الخلفية التعليمية

ماجستير, Master of Business Administration
  • في AlFaisal University
  • مايو 2015
بكالوريوس, Bachelor degree of Information & Computer Science (ICS)
  • في King Fahad university of Petroleum & Minerals (KFUPM)
  • يونيو 2007

Specialties & Skills

Issuing
Product Development
Acquiring
Versed in Project management process groups(Initiation, Planning, Execution, Cont./Mont. & Closiing)
Leadership characteristics, highly Analytical and Proactive thinking and reaction.
Familiar with the financial switches and international standers (Base24, IST, ISO8583 standers)
Strong documentation and reporting skills.
e-channel projects ATM, POS, Cards(Debit/Credit), Mobile & internet banking, SMS and IVR, etc.
Experience with VISA and MC rules and regulations in terms of Registrations and Certifications
Achieving targets in a dynamic and complex business environment.
Cards developments Knowledge (Revolving Credit, Debit, Charge Card, Prepaid, ETC)
Understand all legal, regulatory, information security and compliance requirements (VISA, MC & SAMA)
Managing a team of 35 employees in a busy work environment.
Proven ability to lead, motivate and build successful teams.

اللغات

الانجليزية
متمرّس
العربية
متمرّس