Officer IT
Habib Bank Limited - Bahrain
Total years of experience :16 years, 4 Months
• Managing and Handling Network support / configurations (Router, switches & Firewall)
• Managing and handling Media related issues
• Managing and handling vendor management process
• Managing User desktop / hardware support & daily routine task
• Coordination with Head Office team to manage application support
• Managing and handling Regulatory projects and ensuring delivery on time
• Managing and handling analyses of requirement / change request
• Close coordination with Ops / business team to support to analyze the data and security of information.
• Developed Information Security Policies, procedures, addendums with the coordination of HOK along with baseline security controls.
• Developed procedures, guidelines and operational level agreement as per requirements.
• Managing security awareness programs and trainings for bank’s employees.
• Implemented several security controls monitoring and management solutions with the coordination with Head office Karachi team, included but not limited to SIEM, Anti APT, PAM, WAF, Virtual Patching etc.
• Managing security violations and deficiencies by conducting regular risk reviews.
• Managing and handling VAPT’s and assessment’s along with IS tasks
• Ensure and managing that access rights are implemented on the basis of least privileges principles, need to know basis and segregation of duties (SoD).
• Developed and Implement Cyber Security Framework and Cyber Security Action Plan with Head office team (Regulatory Requirement).
• Security Assessment with the coordination with Head office Pakistan team of Remote Access VPN
• Managing ATMs and handling related issues
• Managing SLAs / OLAs
• Managing Policies / procedure / frameworks
• Managing and handling Information security tasks with the coordination of Information security head office team in Pakistan.
• Managing & handling user access management with the coordination of centralized access management team
• Managing central bank Inspections / external audit / ICU / Information security assessments
• Managing and handling IT BCPs drills
Currently working in HBL Communication & Network and looking after 1600+ Domestic, 1000 Offsite ATM's and International links on NMS tool (WhatsUp Gold / Solar Wind), configured on (Cisco and Juniper (Netscreen, SRX & Maipu ) Routers.
Job Responsibility:
•Configuration of Branches at NOC Core Routers and Branch Routers on Cisco (2800, 1700 & Cisco891), Juniper Firewalls (SSG-550, SSG-140, SSG-20, SSG-5) SRX (210, 220) with all types of media like (E3, E1, Fiber, DXX, DSL, Wimax, CDMA, VSAT etc..)
•Implementation of Site-to-Site IPSec VPN (For DXX, DSL, Wimax, CDMA, VSAT, Fiber)
•Implementation of QoS.
•Implementation of AAA (Cisco ACS) on Routers.
•Installation of Router`s IOS. .
•Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers, and switches.
•Monitoring of entire Network using WhatsUp Gold (NMS) and other tools.
•Monitoring of Network Traffic on MRTG.
•Monitoring and Support of I.T Center`s CCTV Cameras, smart UPS.
•Troubleshoot networks and applications to identify and correct malfunctions and other operational difficulties.
•Monitoring and Support for ATM (Insight, Vision)and SMS Banking tools.
•Coordinate with vendors (PTCL, Supernet, Wateen, Worldcall, Multinet, Mobilink, New Horizon, NC and Cellcom) for day to day media troubleshooting.
•Coordinate with all HBL I.T Centers for troubleshooting WAN Issues.
•If required, visit Branches for Solving WAN Issues.
•Document network problems and resolutions for future reference.
•Recommend changes to improve network configurations, and determine hardware or software requirements related to such changes.
Set up VLANs switches. Provided WAN/LAN/VLAN, support including installation and maintenance to users in a Cisco and Juniper network environment. Prepared and developed technical documentations and security policies for the organization.
•Configured and administered company networks (LAN) and servers and provide second-tier support
•Administrate and maintain the group of Windows 2003 high availability servers ensuring uptime, applications & operating system patches, maintenance releases, applying appropriate policies.
•Implements, administrates and maintains MS SQL databases. Schedule database/ application backup by using standard procedures. Applying operating system updates.
•Troubleshoot operating system, network connectivity, and end-user problems. Provide technical support and user training to more than 50 Branches in HYD Region. Manages external technology projects.
•Implements, administrates and maintains the DXX DSL CDMA Media's.
•Coordinate with Different Vendors.
•Ensure compliance with software licensing for associated applications. Insure and maintain integrity to include virus protection and network security. Monitor the implementation of all IT Security Systems.
•Assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.
•Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
Troubleshoot, maintain and implement LAN networks.
•Troubleshooting, maintain and implement systems, and applications.
•Troubleshooting hardware Issue's
•Troubleshooting, maintain and implement of Windows XP, 7, VISTA and Server Windows
•Coordination with Different vendors.