zohde habtah, Commercial director

zohde habtah

Commercial director

Al Darmaki group

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, BIT
Experience
20 years, 11 Months

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Work Experience

Total years of experience :20 years, 11 Months

Commercial director at Al Darmaki group
  • United Arab Emirates - Dubai
  • My current job since November 2016

Management of three departments in the company.
Sales Department
Purchases
And accounts

General Sales Manager. at SABI General Trading.LLC
  • United Arab Emirates - Dubai
  • October 2013 to October 2016

• Develops and refines sales & supervisory skills with training seminars and courses.
• Views and supervises sales activities on daily, weekly and monthly basis.
• Capable of leading a team of Sales representatives to achieve department targets.
• Develops specific plans to ensure revenue growth in all departmental products.
• Capable to analyze markets and customers + identify opportunities.
• Proactive approach to specify products with consultants and clients.
• Manages long term client relationship, and enhances overall customer relationship and satisfaction.
• Prepares accurate and detailed monthly overview sales report, forecasts, and business plans.
• Self-motivated with the ability to express complex ideas simply and concisely.

Sales Area Manager at Lafarge Holcim Cement
  • United Arab Emirates - Dubai
  • December 2011 to November 2012

• Create and maintain product awareness in the Cement market & community through excellent understanding of product range.
• Support Business Development and Relationship Management activities with the Vendors.
• Lead and coach the sales team members to further develop and grow the business in the assigned region.
• Maintain and distribute price lists to the Distributors team and observe their commitment to the company's policy.
• Own the sales reporting process for the assigned region by working closely with sales team.
• Collect and consolidate market intelligence/analysis and details of competitor activities.
• Identify the required development, training and other needs by the sales team to keep on developing capabilities.
• Showing leadership and drive in thinking of innovative solutions to business/strategic problems.

Retail sales representative at MTN Mobile Telecom Network
  • Other
  • November 2004 to November 2011

Talent for identifying customer needs and presenting appropriate company product and service offerings.
- Demonstrated ability to gain customer
- Expertise in resolving escalated customer service issues.
- Resolve customer complaints regarding sales and service.
- Monitor competitors' products, prices, and sales.
-Managed completely a retail sales aria

Retail support representative at MTN Mobile Telecom Network
  • Syria - Aleppo
  • August 2008 to November 2011

-Talent for identifying customer needs and presenting appropriate company product and service offerings.
- Demonstrated ability to bring new customers.
- Expertise in resolving arising customer service issues.
- Resolved customer complaints regarding sales and service.
- Monitored competitors' products, prices, and sales.
-Managed completely a retail sales area.
Private and State-Owned Companies Direct Sales MTN mobile telecom South Africa company
-Maintained and developed relationships with existing customers via meetings, telephone calls and Email.
-gathered market and customer information and gained a clear understanding of customers and their requirements
- negotiated variations in price, delivery and specifications with managers
- gave advise on forthcoming offers developments and discussed special promotions
reviewed own sales performance, aiming to meet or exceed targets
-concluded contracts with private and governmental companies
-achieved sales target and market share

Sales Skills Trainer MTN mobile telecom South Africa company
-Arranged training presentations to provide the new participants with a set of tools that can be practicably used in their role as salespeople.
-Provided the new salesmen with useful techniques that develop a successful sales approach whilst enhancing their performance.
-Motivated the new salesmen to Learn from missed sales and developing further skills to overcome this.
-Ensured that the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions.
- Ensured that the complete sales process is seamless and the participants understand their responsibilities.
-followed and evaluated the new salesmen regularly.

direct sales corporate at MTN mobile telecom
  • Other
  • April 2008 to November 2011

-Maintained and developing relationships with existing customers via meetings, telephone calls and Email.
-gathered market and customer information and gained a clear understanding of customers and requirements
- negotiated variations in price, delivery and specifications with managers
- gave advise on forthcoming offers developments and discussed special promotions
reviewed own sales performance, aiming to meet or exceed targets
- Maintained and developing relationships with existing customers via meetings, telephone calls and Email.
-constructed contracts with private and governmental companies
-achieved sales target and market share

sales Accounting at Dalta Real Estate CO
  • Other
  • January 2002 to March 2004

Accounts record sales for the incinerators, and provide logistical support to customers, checking balances and quantities with work sites in the sub-projects that were held by the company.

Education

Bachelor's degree, BIT
  • at SVU
  • April 2011
Diploma, Account Managment
  • at Commercil Institute
  • August 1999

Specialties & Skills

Sales Management
Marketing Strategy
Retail Management
Marketing Solutions
MS Excel
MS word
Communication skils
Presentation skils
Deals Contract
Standards and food quality and health standards.

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Attendance Certificate (Certificate)
Date Attended:
July 2009
Valid Until:
July 2009
Attendance Certificate (Certificate)
Date Attended:
September 2011
Valid Until:
September 2011
Attendance Certificate (Certificate)
Date Attended:
March 2007
Valid Until:
March 2007
Attendance Certificate (Certificate)
Date Attended:
August 2010
Valid Until:
August 2010
Attendance Certificate (Certificate)
Date Attended:
March 2005
Valid Until:
March 2005
Attendance Certificate (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011
Certificate of Attendance (Certificate)
Date Attended:
July 2004
Valid Until:
July 2004
Attendance Certificate (Certificate)
Date Attended:
October 2008
Valid Until:
October 2008
Attendance Certificate (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011
Attendance Certificate (Certificate)
Date Attended:
February 2006
Valid Until:
February 2006
Attendance Certificate (Certificate)
Date Attended:
October 2011
Valid Until:
October 2011
Attendance Certificate (Certificate)
Date Attended:
September 2004
Valid Until:
September 2004

Hobbies

  • Reading books of various kinds. Lectures human development. Swimming, horseback riding, tennis, fish