Operations Manager
Second Cup
Total years of experience :23 years, 11 Months
Directly manage 10 managers and 75 employees in facility.
Opening 17 new successful branches for the company within 4 years.
Tracking responsibility of all the market (Hiring, Warehouse, Ordering & Day to day operation).
Improving sales growth annually by almost 20%.
Following up the brand expansion plan and searching for new locations.
Tracking the main competitor’s expansion and updated news.
Following up media plan and marketing.
Controlling cost and maintaining products availability.
Area Manager.
Lead Barista.