Zoya Sheikh

Focus on sourcing volunteers for Oxfam branches in various local regions
• My communication skills were enhanced as responsibilities included contacting
various organisations and individuals
• Co-assessed and interviewed potential volunteers and evaluated candidate
references

As a role model to primary school children, I had to set a positive example and
provide extra support to encourage struggling students

Analysed accounts and financial targets to produce a monthly summary report
• Creating and maintaining a company profile on social media to increase brand
awareness

Managed booking of tee times and assisting with pro-shop sales and clerical duties
• Handled customer service relations and processed cash and card payments
• Inventory control and merchandising
Awards

Working in a team of 5, using our theoretical knowledge and practical skills we
worked as a board of directors in realistic, simulated companies, making all the
critical business decisions that affect the company's performance. Using our team
working, leadership, and employability skills, we completed round 2 of the
challenge.

Worked in various departments of the firm to gain a strong overview of the daily
operations
• My work in the finance division involved analysing budgeting expenses to assess
whether any spending changes needed to be made
• I also looked into areas of business strategy, conducting competitor analysis and
reviewed the firm's success on social media
• Key role in marketing operations involved utilising my knowledge of integrated
marketing communications to evaluate the firm's digital marketing and created a
report based on Google analytics

Managed daily customer service issues; answering calls and dealing with customer
queries
• Directed company marketing and accounted for advertising budget
• Assisted in lettings for properties through the organisation and design of brochures