Zubair A Farooky

• Managed end to end dispute/deduction lifecycle for CVS Health, covering shortage, pricing, allowances,
case pack, and damage disputes to recover revenue and maintain vendor relations.
• Led AP aging report activities and month end close for dispute/deduction accounts, ensuring 100% SLA
adherence on dispute allocation and resolution.
• Acted as Mgt. Trainee for vendor helpdesk, resolving queries on disputes, EDI rejections, open invoices,
and payment status, reduced vendor escalation by standardizing responses.
• Drafted and amended SOPs based on process changes, coordinated with logistics/warehouse teams on
POD, duplication, and loss issues impacting deductions.
• Implemented and executed BOTs for repetitive dispute workflows, cutting manual processing time.
• Prepared weekly productivity/volume reports for client stakeholders and led internal team meetings to
align on dispute resolution priorities.

• Tracked daily project expenses and contractor/vendor payments across multiple sites, ensuring
alignment with approved Work Orders.
• Developed project wise reports, pending payments, daily expense reports, schedule payment
reports, and cost analysis including materials purchased and balance payables.
• Reconciled payment transactions against Work Orders and coordinated with Project,
Procurement, and Accounts teams to update Tally ERP daily.
• Supported Project Manager by providing real-time visibility into project costs and vendor
liabilities.

• Managed statutory compliance for two Bangalore offices, Shops & Establishment Act
registration and Professional Tax registration under Karnataka state.
• Prepared Sub-Lease agreement as per WPP policies and coordinated creation/amendment of
Purchase Orders for vendor services.
• Consolidated and published regional reports, Fixed Asset details, Finance Authorization Forms,
Asset Buy Back (2015 -2019), and IMACD reports for APAC, EMEA, LATAM & NAM regions.
• Liaised with APAC regional teams to gather local asset procurement data and uploaded
dashboards PPTs to SharePoint for leadership access.
• Reviewed vendor invoices and routed to finance for timely payment, assisted VP Finance APAC
with ad-hoc analysis.

• Analyzed operational data and published MIS reports on SLA adherence, KPIs, timesheet and
ESA compliance for business office leadership.
• Managed clinical trial study billing, prepared monthly billing details, highlighted volume/count
discrepancies to Data Managers and flagged when SOW amendments were needed.
• Led monthly meetings with data managers/biostatisticians and clients to clear unbilled revenue
backlog caused by out of scope activities.
• Drafted Statement of Work and amendments to capture unbudgeted activities, reducing
unbilled revenue.
• Maintained business office portals and ensured data clean up for accurate ESA allocations.

• Cleared clinical trial study backlogs by maintaining trackers and flagging cost-impacting
discrepancies in vendor reported data management/biostatisticians volumes.
• Prepared study trackers per SLAs and monitored monthly vendor transactions to validate against
budgeted activities.
• Verified monthly billing details against actual work performed, identified unbilled activities for
SOW amendments.
• Created task order quotes and PO line descriptions for data management/biostatisticians work,
processed and validated vendor invoices.
• Conducted training for Lead Data Managers on clinical study tracker updates to improve billing
accuracy and reduce backlog.

• Managed day-to-day financial transactions, cash book, bank book, project wise accounts, and cost
centers for oil and gas operations.
• Prepared BRS, AP/AR statements, payment/receipt vouchers and project wise expense reports.
• Handled staff salary statements, Income Tax Payroll per South Sudan Labor Law and monthly forecasting.
• Maintained petty cash, performed invoice entries, and ensured filing/documentation compliance.