Assistant Manager
JEDDAH- SAUDI ARABIA
Total years of experience :8 years, 11 Months
General Duties:
•Driving the sales & operations smoothly on a daily basis; managing store to achieve the sales target.
•Administering an effective events implementations as per launch timings.
•Engaged in 30 staff, training & development, subjected on topics shared by the management.
•Streamlining business through retail triangle i.e. customer, merchandise & manpower.
•Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
•Ensure customer service is offered in adherence to company standards in the store.
•Perform work activities with subordinates, such as cleaning and organizing shelves and displaying and selling merchandise.
•Plan and coordinate sales associate, weekly schedules and keep records employees, work schedules and time cards.
•Providing strong services to customer, increasing customer’s loyalty and ensuring high rate of repeat customers.
ACHIEVEMENTS:
•Maintain A -grade internal audit scores i.e.> 92%.
•Implementing Seasonal sales and organized in store & leading team to restock and decorate in under given deadline.
•Achieved yearly, quarterly & monthly given budget.
•Getting best customer service awards mystery shopping (100%)
•Won best customer service awards 2016-17.
•Successfully achieved the set sales target of ATV&ABS set target and marked 10% growth /conversion set target, achieve 5% growth over last year.
Deliver excellent customer service in order to maximize the potential sales.
•Process deliveries & stock transfer in an efficient manner in line with company procedures
• Checking the stock transfer order report daily in stock room and keep up to date with all available brand specific product knowledge.
•Maintain the data of store and check all item figure, price & barcode proper way & make barcode over computer.
•Maintain an awareness all promotions & advertisements & aid customers in locating merchandise.
•Complete all required reports regarding sales and sales campaigns, market feedback and team management activity
courses: Achieved
management