Lead Cargo Services Agent
Qatar Aviation Services
Total years of experience :15 years, 8 Months
Leading a team to fulfill customer expectations by completing the tasks on time with safe and secure, following company SOPs.
Interacting with airlines for competitive air freight rates, transshipment times etc.
Providing Quotes to customers
Airline booking for shipments
Handling Hazardous \[DG\] shipments
Executing Master Airway Bills
Executing House Airway Bills
Preparing Cargo security declaration, cargo transfer manifest & consol manifest
Tracking and Tracing of the shipments
Updating status of shipments in to the web
Shipment follow up until delivered
Handling Courier shipments for TNT, DHL & FEDEX
Handling customer queries and updating the customers on the shipment status
Interacting with overseas agents for competitive rates, pre-alert documents, shipment status and general follow ups for routing orders
Import Consol Manifestation
Preparing CAN & Delivery Order
Preparing Debit Notes
Handling petty cash
Interacting with airlines for competitive air freight rates, transshipment times etc.
Providing Quotes to customers
Airline booking for shipments
Handling Hazardous \[DG\] shipments
Executing Master & House Airway Bills
Tracking and Tracing of the shipments
Updating status of shipments in to the web
Shipment follow up until delivered
Handling Courier shipments for TNT, DHL & FEDEX
Handling customer queries and updating the customers on the shipment status