زهير الخدام

• Directed daily production operations, driving efficiency and strict adherence to quality standards to enhance overall output.
• Oversaw maintenance and inventory management, effectively reducing downtime and minimizing waste through strategic resource allocation.
• Championed human resources initiatives, cultivating a high-performance culture and significantly boosting employee engagement and retention.
• Monitored and controlled operational costs, achieving substantial savings while ensuring uncompromised product quality.
• Streamlined supply chain processes, enhancing delivery timelines and optimizing logistics to support business growth and customer satisfaction.

ACIC is one of the leading manufacturers in the mattresses, kitchen sponges and foam industries.
Led and managed daily operations, sales activities, supply chain management, and quality assurance through securing ISO9001, ISO14001 and ISO45001 certification, reducing production costs by 8% and increasing
profitability by 12%., developed and launched new products, opening new markets and enhancing customer satisfaction,
resulting in an 11% increase in sales. Improved staff performance and loyalty through strategic initiatives, boosting overall
productivity and fostering strong community relationships.

Led complex factory operations through manufacturing, construction, R&D and methods to accurately track and optimize
performance, quality, and revenue. Govern engineering processes including design, technical drawings, technical database
and bill of material composition. Forecast expenses, establish budgets, and alter product designs to reduce costs. Introduce
operational standards to promote efficiency. Author technical & commercial sales offers by performing technical bids
evaluation for gas & oil sectors in alignment with customer requirements and collaborate with logistics & planning to
estimate production time, delivery schedule and shipping details.

• Lead comprehensive factory operations, focusing on manufacturing, construction, and process optimization to elevate performance, quality, and profitability.
• Manage engineering processes with a commitment to accuracy in design, technical documentation, and bill of materials, ensuring seamless production flow.
• Develop strategic financial forecasts and budgets, driving product design enhancements that lead to measurable cost savings.
• Implement and uphold operational excellence standards, resulting in substantial efficiency improvements across all departments and fostering a culture of continuous improvement.

• Directed and optimized multifaceted business operations, encompassing manufacturing, construction, and administrative functions, to elevate performance metrics and operational efficiency.
• Spearheaded strategic initiatives to enforce budgetary discipline and amplify financial outcomes, achieving superior resource allocation while maintaining high product quality standards.
• Fostered robust partnerships with government agencies, private sector stakeholders, and clients, effectively representing the company’s Board of Directors in the eastern region to enhance collaboration and drive business growth.
• Championed continuous improvement processes, leading to enhanced productivity and operational excellence across all departments.

Supervised all aspects of the business including operations, manufacturing, construction, and financial and administrative
activities to ensure the correct measures are in place to track and monitor performance at the factory. Maintained budget,
maximize financial performance and profit by best utilization of resources keeping product quality. Represented the
company board of directors in front of government, private sectors and clients at eastern region of KSA.

Selected Contributions:
• Amplified productivity by 12% through Methods analysis, and overall technical approval percentage of company
bids by 90% for main Oil & Gas projects related to Aramco contractors & projects.
• Decreased production cost by 9% and redundancy by 8% while simultaneously increasing machines availability
performance to 95% for Dammam Factory.
• Secured ISO 9001:2015 & ISO 14001:2015 certification for the company through strategic process improvements
and team work.
• Piloted numerous projects including renewal of galvanizing plant, adding painting line, extension of factory capacity,
sell-off of the Dammam factory, and the addition of antioxidation phase for superior copper production.
• Released an ERP system for the Engineering, Quality, and Technical Sales departments to boost productivity;
controlled and managed the company Capex and key performance indicators (KPI).
• Resolved technical claims and QC issues received from major clients with minimum cost.

• Directed strategic restructuring initiatives for a large facility, aligning operations with long-term business goals and enhancing overall performance.
• Championed safety and operational efficiency improvements, resulting in a marked reduction in company debt and operational costs.
• Created and executed a comprehensive pricing strategy, optimizing supplier relationships to boost revenue and increase order fulfillment rates.
• Cultivated an environment of open communication and teamwork, driving collaboration across departments to achieve common objectives.
• Leveraged data-driven insights to inform decision-making and support continuous improvement initiatives throughout the facility.

Directed restructuring processes for large facility through lifecycle. Authored long-term business strategy . R&D and
company objectives, implemented multiple improvements to drive safety, efficiency, and continuity across operations, and
minimized company debt and expense to boost revenue.
Selected Contributions:
• Integrated an effective pricing system and optimized suppliers performance which grew company revenue by 5%
and advanced timely orders completion rates by 85%. Created new communication channels with governmental
and international agencies to acquire grants and improve factory facilities and business.

Governed all phases of factories operations to include manufacturing, quality control and assurance, maintenance,
receiving, and shipping. Legally adopted and introduced requirements, regulations, and disciplines of governmental
department for all factory operations and staff matters. Established and delivered all key production goals and forged
effective relationships across channels. Tracked and reported all performance and productivity markers in alignment with
KPIs to Board of Directors.
Selected Contributions:
• Initiated computerized process control system for production recipes and enhance production lines to boost
capacity by 10% and reduce waste by 9%.
• Reviewed main products recipes and applied R&D to match with market requirement and product quality.
• Expanded distribution points around the country to broaden reach of target market.
• Piloted integration of customer service unit and claims system and drafted work instructions and HR disciplines for
HR department.

• Directed all aspects of factory operations, encompassing manufacturing, quality assurance, maintenance, logistics, and distribution, to optimize workflow and productivity.
• Championed the implementation of regulatory standards and industry best practices, significantly boosting compliance and operational effectiveness.
• Established and surpassed strategic production targets, promoting a culture of continuous improvement and operational excellence.
• Fostered robust cross-departmental relationships, enhancing collaboration and communication to drive collective success and innovation.
• Leveraged data-driven decision-making to streamline processes and enhance overall factory performance, positioning the organization for sustainable growth.

• Spearheaded operational excellence at Mitwalli Steel Products Company, driving significant improvements in efficiency and productivity.
• Oversaw comprehensive budget management, achieving optimal resource allocation and stringent cost control measures.
• Championed the integration of cutting-edge business technology, enhancing schedule monitoring and inventory management processes.
• Directed a multidisciplinary team of engineers and technicians, cultivating a culture of collaboration and innovation across manufacturing, distribution, retail sales, quality assurance, maintenance, and supply chain management.
• Implemented strategic initiatives that resulted in enhanced operational performance and strengthened overall business outcomes.

Guided vital internal operations, administered budgets, deployed new business technology to monitor schedules and code
inventory, and supervised diverse teams of engineers and technicians to achieve success across factory operations
including manufacturing, distribution, retail sales, quality control and assurance, maintenance, and supply chain
management.
Selected
• Successfully implemented use of maintenance planning system and executed re-engineering plan of factory.
• Worked closely with production teams on restructuring to secure increase in efficiency and revenue.
• Spearheaded automated warehousing system launch and total quality management efforts.
• Applied effective solutions to reduce production cost and scrap percentage as well as increase production rate.
• Created reorder level for raw material stock and arranged new warehouse areas for different products.

Managed production planning for all products such as Tomato Paste, Tomato Puree, Juices, Drinks, Canned Food, Dairy
products and Ketchup . Controlled raw material & finished good levels, issued work orders based on received sales orders
from Sales Department. Established and delivered all key production goals and forged effective relationships across
channels. Tracked and reported performance and productivity indicators for Managing Director.
Selected Contributions:
• Successfully initiated use of production planning and control systems in alignment with ISO 9000 standards .
• Applied effective solutions to reduce production cost and scrap percentage as well as increase production rates.
• Created reorder level for raw material stock, packing material and Finished goods .
• Successfully implemented ISO 9000 & HACCP Systems which enabled MAFICO to be certified by SGS.