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Zunaira Taj, Senior Experience Analyst | Project Manager / Product Owner

Zunaira Taj

Senior Experience Analyst | Project Manager / Product Owner·PixelEdge (Remote)

Pakistan

Master's degree, Marketing

Work experience

Total years of experience: 9 years, 7 months

Senior Experience Analyst | Project Manager / Product Owner

January 2022 - Present

PixelEdge (Remote)

Lahore, Pakistan Hybrid

January 2022 - Present

- Lead end-to-end delivery of SaaS and digital products
using Agile methodologies - Manage sprint planning, backlog grooming, and cross-functional
team coordination - Maintain 90%+ on-time delivery through structured planning and risk
mitigation - Collaborate with Sales and Customer Success teams to improve customer lifecycle
and retention - Manage Salesforce CRM data to enhance pipeline visibility and forecasting
accuracy - Generate dashboards and reports to support data-driven decision making - Designed
and implemented a low-code AI chatbot using Google Cloud and Dialogflow, improving internal
process efficiency

Company industry:
IT Services

Marketing Manager | E-Commerce Project Lead

January 2020 - January 2022

Punto Clothing (Remote)

Lahore, Pakistan Remote

January 2020 - January 2022

Managed e-commerce platform
development and optimization - Increased online revenue by 30% through digital campaigns
and UX improvements - Led influencer marketing and PR campaign execution

Company industry:
Fashion & Apparel

Digital Marketing Executive | Project Coordinator / Digital Products

January 2019 - January 2022

Assets Plus (Remote)

Lahore, Pakistan Remote

January 2019 - January 2022

Led digital product enhancement projects to
improve user engagement and SEO performance - Coordinated remote teams using Agile
methodologies - Gathered requirements and prioritized product features with stakeholders -
Delivered performance reports and strategic insights to leadership

Company industry:
Real Estate

Senior Marketing Executive | Project Coordinator (B2B)

October 2019 - January 2020

HospitALL

Lahore, Pakistan

October 2019 - January 2020

Coordinated digital transformation initiatives for healthcare
clients - Streamlined internal communication and project workflows

Company industry:
Medical Hospital

Marketing Manager | Project Manager

January 2017 - October 2019

Pheonix Automation

Lahore, Pakistan Hybrid

January 2017 - October 2019

Managed product marketing and go-to-market
strategies - Coordinated cross-functional teams for product launches

Company industry:
Industrial Engineering & Automation

Assistant Manager Operations & Design

January 2017 - January 2017

Imperial Arts

Lahore, Pakistan

January 2017 - January 2017

Improved vendor coordination and inventory processes -
Supported product design and delivery for B2B clients

Company industry:
Retail & Wholesale

Fundraiser

May 2016 - June 2016

Home Fundraising

London, United Kingdom

May 2016 - June 2016

Company industry:
Non-profit Organization
Job role:
Sales

Education

University of Hertfordshire

October 2016

October 2016

Master's degree, Marketing

United Kingdom

Beaconhouse National University

June 2015

June 2015

Bachelor's degree, Jewellry and Accessory Design

Pakistan

My graduation degree was in Jewellry and Accesory design, wher i have learned everything from designing to manufacturing jewellry.
View attachment

Beaconhouse National University

June 2015

June 2015

Bachelor's degree, Jewellery Design

Pakistan

Lahore College for Women University

May 2011

May 2011

High school or equivalent, Home Economics

Pakistan

Beaconhouse School System

May 2009

May 2009

High school or equivalent, Science

Pakistan

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Fine Jewelry
Expert
Fine Jewelry
Expert
CADCAM
Expert
CADCAM
Expert
Jewelry Making
Expert
Jewelry Making
Expert
Adobe Software
Expert
Adobe Software
Expert
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
ART
Beginner
ART
Beginner
C
Beginner
C
Beginner
COM
Beginner
COM
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
DESIGN
Beginner
DESIGN
Beginner
EMAIL
Beginner
EMAIL
Beginner
FUNDRAISING
Beginner
FUNDRAISING
Beginner
ILLUSTRATOR
Beginner
ILLUSTRATOR
Beginner
MICROSOFT POWERPOINT
Beginner
MICROSOFT POWERPOINT
Beginner
CERTIFIED SCRUM MASTER
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
SOFTWARE AS A SERVICE SAAS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Fine Jewelry
Expert
Fine Jewelry
Expert
CADCAM
Expert
CADCAM
Expert
Jewelry Making
Expert
Jewelry Making
Expert
Adobe Software
Expert
Adobe Software
Expert

Languages

English
Expert

Training and Certifications

Certifications
Lean Six Sigma Yellow Belt
Generative AI for Project Managers (PMI)
Google Project Management Certifications