Zuzar دولياوالا, Team Leader / Sr. Training Specialist

Zuzar دولياوالا

Team Leader / Sr. Training Specialist

Abu Dhabi Polymers Company

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Software
الخبرات
42 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :42 years, 6 أشهر

Team Leader / Sr. Training Specialist في Abu Dhabi Polymers Company
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ يونيو 2008

Jun 2008 - date To Team Leader / Sr. Training Specialist at Abu Dhabi Polymers Company (Borouge)
• Manage a team of Training Specialist and Coordinators to meet the companies objectives
• Prepare Training Plans and Budget based on the needs identified in the Personal Development Plans.
• Conduct training needs analysis (TNA).
• Preparing company's training budget. Monitor and control training
expenses.
• Define the scope for implementation of Learning Management System at Borouge
• Identify and manage trainings (Vendors, Licensors) required for
Borouge expansion projects
• Identifying s training programs and customizing them to meet the business requirements.
• Identify suitable training providers and negotiate contracts and service agreements.
• Design and development of training programs.
• Evaluate the training results to determine the effectiveness and make modifications to achieve the required results.
• Maintain records of training activities, training expenses and budget position.
• Evaluate computer based and e learning systems for implementation

Training Specialist /Coordinator at Saudi International Petrochemical في Borouge
  • الإمارات العربية المتحدة
  • أكتوبر 2004 إلى يونيو 2008

Borouge
Oct 2004 - Jun 2008 Training Specialist /Coordinator at Saudi International Petrochemical Company (SIPCHEM)
• Setting up the Training function at GACIC an affiliate of SIPCHEM
• Training needs analysis, curriculum development, and development of training material.
• Liaise with equipment vendors and technology specialist to ensure that
knowledge is transferred to SIPCHEM employees for acquiring the required workplace competence
• Identifying Competency gaps and develop Individual Development
Plans
• Training feedback evaluation and analysis
• Maintain competency and training records for monitoring progress against set targets
• Propose Training Budgets. Monitor and control training expenses against approved budget
• Identify requirements for Process Simulator and Computer Based
Training systems
• Manage, support and provide guidance to a team of shift / process
trainers and assessors
• Develop criteria for instructor certification.
• Defined training plan and progression policy for young Saudi Trainees of SIPCHEM
• Designed and implemented Competency Development Framework for
Gulf Advanced Chemical Industries (GACIC)
• As Element Administrator defined policies for Training and MOC
Personnel for PS&RM (Process Safety and Risk Management)
implementation at SIPCHEM.
• Behavioral Safety Steering committee member, for implementing
Behavioral Safety Techniques in SIPCHEM and its affiliates
• As Deputy Management Representative, defined and implemented
Integrated Quality and Environment Management System for ISO 9001 and 14001 certification of SIPCHEM and all its affiliates

Assistant General Manager - IT في Tata Interactive Systems
  • الهند
  • مايو 1998 إلى سبتمبر 2004

May 1998 - Sept 2004 Assistant General Manager - IT at Tata Interactive Systems • Design and development of online MIS for company Intranet, Extranet and HR Systems including Multirater Feedback and Talent
Management System
• Implemented Knowledge Management- Competency Based Asset
System as part of PCMM implementation
• Designing and Development IT systems for Competency mapping and scoring, Competency based Resource Allocation System for Projects.
• Defined Operation and Business review metrics as part of Performance
Management thru Balanced Score Card implementation
• Designed and developed IT Systems for monitoring adherence to
Service Level Agreements (SLA) between departments
• Implemented Data and Information Security systems including Disaster
Recovery and Business Recovery Plans for BS7799 certification
• As Certified Assessor for Tata Business Excellence Model participated in TBEM assessments
• Prepare IT strategy and action plans for TIS
• As member of Senior Specialist Group, reviewed of e-learning solutions
suggested by project teams to global clients.
• As owner of TBEM Category 4, Data and Information evaluated the different ERPs for suitability of implementation at TIS

Chief Systems Architect at Tata Interactive Systems
• As owner of the Defect Prevention KPA of PCMM Level 5, implemented
Six Sigma's DMAIC process to reduce defects in e -learning production
process. Defects density reduced from 44 to 11 thru use of Six Sigma
tools and techniques like FMEA, Root Cause Analysis
• Led Six Sigma initiative in the organization by mentoring green belts and starting 10 six sigma projects.
• Design and Development of Learning Management Systems. LMS is a
learning management framework, which is used for developing
customized LMS for different clients. The developed LMS was
compliant to AICC and SCORM standards
• As member of the Strategic Planning Group (SPG) was involved in
Strategic Planning and business development, evaluating business and market needs.
• Managed off shore development teams ensuring on time and defect
free delivery of e-learning packages for clients across US and UK

Deputy General Manager at Tata Interactive Systems
• Managed the Technical function comprising of 250 Programmers and
Senior Programmers
• Developed systems for improving project management for development of e-learning products
• Development of Management Information System in TIS Intranet
• PCMM (People Capability Maturity Model) implementation for certification to level 5 at TIS.
• Promoted Knowledge Management thru Competency Based Assets and Communities of Practice for Flash and Java Programmers
• Resource Management and Allocation to projects
• Defining performance monitoring of projects e.g. productivity, defect
density, on time delivery and customer satisfaction
• Designed online Customer Satisfaction Survey System, Employees
Satisfaction Survey System and Multi-rater (360) Feedback System.

Manager / Senior Manager - IT at Tata Interactive Systems
• Developing processes and procedures based on requirements of
Capability Maturity Model and ISO 9000 Standards
• Project management for e-learning projects including the development of work plans, budgets, resource estimates and schedules, project
reporting/tracking and building, motivating and managing of team to meet timelines and deliverables
• Assessment Team Member for CMM Level 4 assessment of TIS
• Managed e-learning design and development projects for different
clients at TIS

Sr. Executive Engineer (Training) / Deputy Executive Engineer في Tata
  • الهند
  • نوفمبر 1981 إلى أبريل 1998

Nov 1981- Apr 1998 Sr. Executive Engineer (Training) / Deputy Executive Engineer at Tata Electric Companies
• Developed computer based training systems for power plant operators
• Trained over 300 power plant operation and maintenance engineers from TEC and other State Electricity Boards.
• Operation of Thermal Power Plants 62 MW/ 150MW / 500 MW turbo
generators from AEG, GE, KWU. Gas turbines, Combustion
Engineering Steam Generators and Heat Recovery Generators.
• Served on team that created short and long term departmental
objectives in accordance with company goals
• Developed annual budget for the training department
• Conducted competence assessments as required by the job profile to meet organizations needs
• Developed OJT programs to match the job profiles and work
requirement
• Conducted training needs analysis and implement training solutions for closing knowledge and competency gaps, thus enabling participants to
achieve desired competence.

Sr. Plant Operator / Plant Operator at Tata Electric Companies
• Operation of oil, gas and coal fired thermal power plants of Trombay
Thermal Power Station.
• Worked in Feed Cycle area, Boiler, Intake Pump House, Fuel Pump
House and Chlorination Plant of Trombay Thermal Power System
• Commissioned Combustion Engineering's forced circulation, multiple
fuel fired Steam Generator for 500 MW Unit 6 of Trombay Thermal
Power Station
*TBEM Tata Business Excellence Model based on Malcolm Baldrige Model
*DMAIC Define, Measure, Analyze, Improve Control *FMEA Failure Mode Effects Analysis

الخلفية التعليمية

بكالوريوس, Software
  • في NCST
  • يناير 1998

Course Institute Year Post Graduate Diploma in Software NCST - Mumbai 1998 Technology

بكالوريوس, Mechanical Engg
  • في Institution of Engineers
  • سبتمبر 1986

AMIE (Sec A & B) - equiv to BE Institution of Engineers India 1986

دبلوم, First Class Boiler Proficiency
  • في Chief Inspectorate of Boilers Maharashtra
  • أغسطس 1986

Boiler Proficiency Engineers Certificate Chief Boiler Inspector -Maharashtra 1986

دبلوم, Mechanical engineering
  • في MHSS Polytechnic
  • أغسطس 1981

Diploma in Mechanical engineering MHSS Polytechnic - Mumbai 1981

Specialties & Skills

Budget Allocation
Training Systems
MIS Reporting
Planning
Team Leadership
BOILER Operation
BUDGETING & COST CONTROL
TRAINING
Planning & Coordination
MIS REPORTING
QUALITY ASSURANCE
DESIGNING TECHNICAL COURSES

اللغات

الانجليزية
متوسط

التدريب و الشهادات

Training Needs Analysis (الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
January 2011
Six Sigma Black Belt (الشهادة)
تاريخ الدورة:
May 2003
صالحة لغاية:
August 2003