Ahmed Ibrahim Shehata Ali, Service Port

Ahmed Ibrahim Shehata Ali

Service Port

Kuwait University

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, management information system
Experience
4 years, 10 Months

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Work Experience

Total years of experience :4 years, 10 Months

Service Port at Kuwait University
  • Kuwait
  • My current job since August 2023

Accomplishments:
Dedicating to setting appointments on business inventory for timely reminders. Answering phone calls, writing down messages, and editing requests when needed. Producing various legal documents such as motions or petitions.
Receiving visitors for initial files.
Providing administrative support to lawyers.
Communicating with judges and colleagues.
Recording experimental experiments and necessary files.
Reviewing and recording deposits, contracts, and certificates.
Comprehensive historical records and documentation have been recorded. Ensuring the registration system and updating league records.
Maintaining updating inventory lists and contact details.

Salesman at Safat Home
  • Kuwait
  • February 2023 to April 2023

Accomplishments:
Built business relationships with customers to earn their trust and maintain their loyalty.
Used effective communication skills to build rapport with customers.
Developed new business accounts, maintained existing customers
Maintained current customer accounts by providing sales and product support.
Communicated with customers, managers, and other staff to resolve problems, complaints, and questions related to sales
Developed and maintained effective business relationships with vendors.
Developed and maintained clear goals, plans, and timelines to facilitate overall company sales objectives.
Utilized existing business resources to create new business opportunities.

student employment program at Kuwait university
  • Kuwait
  • October 2018 to January 2022

Accomplishments:
Coordinated files and assisted Student Affairs staff.
Corrected mistakes in official textbooks and sorted papers.
Developed and implemented policies and procedures that ensure consistency and equity.
Developed and delivered mentoring sessions.
Maintained the accuracy of job descriptions.
Maintained student documentation to comply with audit requirements.
Developed and updated forms, guided orientation packs, student and supervisor handbooks, and newsletters. Monitors program compliance with applicable local, state, and federal laws, policies, procedures, and regulations.
Provided technical assistance on program-related issues.
Established priorities and coordinated program operations.

Salesman at Zara - Azadea Group
  • Kuwait
  • April 2018 to September 2018

Accomplishments:
Greeted customers in a friendly and professional manner and assisted with product selection.
Maintained an organized and clean store environment to ensure customer satisfaction
Assisted customers with locating items, answering questions about products, and offering suggestions for additional purchases
Process payments accurately and efficiently using the point-of-sale system
Ensured that all merchandise is properly tagged and priced
Received shipments of new inventory and restocked shelves as needed
Monitored stock levels and report any discrepancies to management
Provided excellent customer service by responding promptly to customer inquiries and complaints Followed company policies and procedures regarding returns and exchanges
Participated in promotional activities such as setting up displays and organizing special events
Kept abreast of current fashion trends and be able to provide advice on styling options
Performed other duties as assigned by management

Education

Bachelor's degree, management information system
  • at Kuwait University
  • January 2023

I'm a graduate of Kuwait University, College of Business Administration, specializing in management information systems.

Specialties & Skills

Social Media Marketing
Sales and Marketing Skills
Communication
Creativity and Problem-Solving
Attention to Detail
Adaptability
Customer Service
Interpersonal Skills

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Online Marketing Fundamentals - eMarketing Institute (Certificate)
Date Attended:
November 2021
The Fundamentals of Digital Marketing - Google (Certificate)
Date Attended:
October 2021

Hobbies

  • Riding horses
  • Watching movies
  • Swimming