Ahmed Elhady, Co-Founder

Ahmed Elhady

Co-Founder

Rio Tours Travel Company

Location
Egypt - Zagazig
Education
Bachelor's degree, كيمياء ونبات
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Co-Founder at Rio Tours Travel Company
  • Egypt - Zagazig
  • My current job since December 2022

• Helping to build and grow the company by developing and growing the business
• Conduct research and Negotiating the best prices with hotels, rental companies, tour guides, and restaurants
• Assist in planning and designing cost-effective travel packages that suit clients needs and budgets
• Making hotel reservations and arranging transportation for trips
• Helping clients make travel arrangements
• Answer all customer questions and address complaints on time
• Updating and recording all customer information in the database

Assistant Manager at Falcon Tours Travel Company
  • Egypt - Zagazig
  • September 2020 to June 2022

• Helping clients make travel arrangements
• Supervising team members working in the branch
• Assist in planning and designing cost-effective travel packages that suit clients needs and budgets
• Assist manager in all areas of the branch as required
• Answer all customer questions and address complaints on time

Assistant Branch Manager at 4U Educational Library and Center
  • Egypt - Zagazig
  • April 2019 to March 2020

• Handle customer requests and transactions as needed
• Complete reports regularly related to branch performance
• Supervising team members working in the branch
• Assist manager in all areas of the branch as required
• Mentor and coach staff to achieve sales success
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution

Salesman (Part-Time) at 4U Educational Library and Center
  • Egypt - Zagazig
  • September 2014 to December 2017

• Greeted customers and Helping them to get the best possible service by providing all their requirements
• Managing the cash register for sales operations
• Giving demos or presentations, and maintaining customer relationships
• Managing the cash register for sales operations

Education

Bachelor's degree, كيمياء ونبات
  • at جامعة الزقازيق
  • May 2017

حاصل على بكاليرويوس علوم تخصص كيمياء ونبات بتقدير عام جيد جدا وبمعدل 2.61

Specialties & Skills

Training
Library
Office Work
Communications
Customer Service
Customer Service
Interpersonal Ability
Cash Control
Business development
Computer Skills
Leadership
Office Administration
Adaptability and Resilience
Time Management
Communications Skill
Product knowledge
Decision making & problem solving

Languages

Arabic
Native Speaker
English
Expert