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Andrew Rostom, it help desk technician

Andrew Rostom

it help desk technician

gateway tech

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Information Technology
Experience
3 years, 8 Months

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Work Experience

Total years of experience :3 years, 8 Months

it help desk technician at gateway tech
  • Egypt - Cairo
  • January 2019 to August 2022

Education

Bachelor's degree, Information Technology
  • at Thebes Higher Institute Of Management And Information Technology
  • May 2021

Specialties & Skills

Switch Configuration
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PC Software
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Desktop Hardware
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Hardware Support
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Installations
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Installation
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Customer Service
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Microsoft Office
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CCNA
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Technical Support
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Administration
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Desktop Support
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IT Technical Support
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Computer Hardware Troubleshooting
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Management
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Teamwork
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Microsoft Excel
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Hospitality
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Problem-solving
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Collaboration and Team Work
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Accuracy and precision
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Troubleshooting expertise
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Customer Support
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Help desk management
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Hardware and software installation
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Knowledge of ticketing systems
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Computer skills
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MS Office
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Knowledge of networking
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Time management
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Proficiency in operating systems
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Social Profiles

Facebook
Facebook
facebook.com/andrew.s.melad.1

Instagram
Instagram
instagram.com/andrew_rostom/?hl=ar

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Feeling the music
  • Capturing moments
  • Getting lost in a good book
  • Exploring distant lands