IT Site support Engineer
Egyptian steel
Total years of experience :3 years, 2 Months
am the sole IT engineer at the Egyptian Steel factory in Ain Sokhna
Responsibilities
Domain Admin in Win Server Active directory( Domain controller), Working on FortiNAC and Exchange server, Veeam backup server, ESXi
server, vSphere, monitor on Aruba Controller,
Installing and configure computer hardware operating systems and applications,
Installing and configure more than 50 printer
Monitor and maintain computer systems and networks
Communicate with staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnose and solve hardware or software faults
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Set up new users' accounts and profiles and deal with password issues, Responsible for monitoring and maintaining the NVR server and monitoring its cameras
, about 100 cameras, Respond to all the IT Ticketing System
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