Israa Qassim, Systems Engineer

Israa Qassim

Systems Engineer

Precast FZCO

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, الهندسة الصناعية و الادارة الهندسية
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

Systems Engineer at Precast FZCO
  • United Arab Emirates - Dubai
  • My current job since July 2020

• Coordinated and conducted trainings related to RTUs for clients (2-
6 engineers)
• Trained and certified in Advanced Training for Ovarro TBOX and
Kingfisher PLUS RTUs
• Assigned to prepare BOQs, compliance statements, and technical
proposals for RTUs-related projects (Kingfisher and TBOX).
• Handled, supported and solved cases related to Kingfisher and
TBOX RTUs.

Vice President at Institute of Industrial and Systems Engineers/Chapter #744
  • United Arab Emirates - Sharjah
  • September 2019 to May 2020

• Won the Golden award 2020 in the Chapter Recognition Program.
• Elected with more than +100 votes.
• Managed group of 15 members.
• Assisted the president as required and assumed his duties as
necessary due to president's absence.
• Attended leadership trainings either in Region or Annual
conferences

Practical Industrial Engineering Intern at Al Rawabi Dairy Company
  • United Arab Emirates - Dubai
  • June 2019 to July 2019

• Completed 240 Hours of Practical Training
• Checked the daily orders and schedule them with Supervisors
• Tested new products to resolve and identify any issues

Events Coordinator at Institute of Industrial and Systems Engineers/Chapter #744
  • United Arab Emirates - Sharjah
  • September 2018 to May 2019

• Solicit volunteers for the Program Committee and oversee its activities.
• Soliciting input from chapter members regarding potential topics.
• Provide information about programs/events to the newsletter editor and other officers for publication/distribution in a timely manner
• Ensure that Evaluation Forms are completed by all attendees at each chapter program
• Compile, analyze, and summarize monthly/annual event Evaluations
• Provide summary write-up of programs/events for newsletter each month.
• Summarize all events so they can be added in Newsletter and websites.

Customer Service Executive at wadi.com
  • United Arab Emirates - Dubai
  • June 2017 to August 2017

• Utilized proper telephone etiquette and asked in-depth questions to immediately find solutions to issues for customers.
• Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service

Education

Bachelor's degree, الهندسة الصناعية و الادارة الهندسية
  • at جامعة الشارقة
  • June 2020

• B.SC. Industrial Engineering and Engineering Management • Graduate with a rate of 3.79/4.00 (Honors)

High school or equivalent, Scientific Section
  • at Mariya Al Qibtiyya High School
  • June 2016

• High School Diploma, Scientific Section. • Graduate with Excellence, 93.8%

Specialties & Skills

Group Training
Supply Chain
Customer Care
Communications
Engineering
CUSTOMER RELATIONS
LEADERSHIP
MICROSOFT ACCESS
SWEDISH
PROPOSAL WRITING
ANALYTICAL SKILLS

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert
Swedish
Beginner

Training and Certifications

Kingfisher CP-35 and CP-30 based RTU products (Certificate)
Date Attended:
May 2021
Valid Until:
May 2022
TBOX Technical Training (Certificate)
Date Attended:
January 2021
Valid Until:
January 2023