امل شديفات, protection officer

امل شديفات

protection officer

DRC

البلد
الأردن - عمان
التعليم
بكالوريوس, Computer and Communications Engineering
الخبرات
11 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 2 أشهر

protection officer في DRC
  • الأردن - المفرق
  • أشغل هذه الوظيفة منذ مارس 2019

Work closely with the base manager and stakeholders to develop a learning plan for the local authorities or any other stakeholders who
will be engaged in the implementation of the cash for work;
· Develop work plans with local authorities and/or contractors involved in the project through field visits to identify technical and
institutional capacity building needs for partners;
· Organize capacity building sessions for local authorities and/or contractors involved in the project, coordinate with DRC Partnerships
specialist and supply chain for the sessions logistic needs;
· Maintain close and continuous coordination between the main project partners;
· Deliver information sessions on CfW/EIIP modalities, criteria for selection, beneficiaries’ rights, the objectives of the RSCP, and the
process for salary payments;
· Conduct regular spot checks at the CfW/EIIP site to ensure compliance and the respect of international labour standards and labour law
(and any other relevant law), including but not limited to whether workers have been enrolled in social security; have valid work permits;
and that labour conditions are respected as per the contract;
· Coordinate with the CFW implementation partners in regards to site visits.
· Support the Complaints Assistant in the information sessions and the Livelihood Officer/Training Assistant in the post-employment
services activities; Support other projects as requested by the Base Manager.

protection case manager في ICMC
  • الأردن - المفرق
  • فبراير 2013 إلى ديسمبر 2018

1. Attend child protection and SGBV cases out of camp and provide protection
Information and counseling and other Assistance
-Conduct home-visits to vulnerable households and provide direct support as required
-Provide relevant information and raise awareness of vulnerable households regarding the protection benefits of documentation/registration to maximize their ability to make informed decisions;
-Develop care plan with action points, time lines and support services with the aim to alleviate documentation/registration challenges and/or complex legal issues and related protection concerns;
-Liaise and coordinate with other team members, particularly the legal adviser, in order to provide up to date and relevant information and manage cases appropriately;
-Accompany vulnerable beneficiaries to access legal documents as required and directed by the supervisor;
-Connect and refer vulnerable individuals to relevant organizations and services;
-Monitor on-going care plan and provide follow-up to every household;
-Act as an advocate of the beneficiaries with documentation/registration challenges and/or complex legal issues, and related protection concerns.
- Supporting the ongoing referral systems amongst the different program interventions (child protection, education, psychosocial, child poverty, food security, health, etc.) in camps,
- Ensuring that child protection interventions are informed by and integrated with other core sectors of health, nutrition, food security and child poverty,
2. Communication and Coordination
-Attend relevant meetings and represent ICMC externally, as directed by management;
-Participate in internal and external trainings and staff development, as directed by management; Through regular referrals, ensure the involvement of other organizations and broader community networks to increase vulnerable households’ access to services;
-Provide regular updates and reports to senior management staff as required; Contribute to internal ICMC reports as required;
-Establish good and regular communication with project beneficiaries, ICMC partners and various service providers;
-Establish good communication and coordination with all ICMC departments and project staff; Perform other job-related duties as requested by Supervisor.
3. Monitoring and Evaluation
-Organize and facilitate focus group discussions and semi-structured interviews with beneficiaries in order to
monitor changing protection concerns facing Syrian refugees;
-Evaluate protection concerns and client satisfaction using ICMC’s quantitative evaluation tools;
-Input, analyses and report on quantitative data;
-Write analysis reports detailing the findings of protection monitoring;
-Regularly provide monitoring and evaluation reports to the Project Officer and Program Manager, as required;
4. Administrative Duties:
-Ensure that beneficiary case files are prepared and securely stored in hard and soft copies
-Make phone calls to beneficiaries and follow up as required by the supervise
-Assist with various administrative duties, as required by the supervisor.
5. Distribute cash assistance (CFD, RCA) for beneficiaries and Support the Cash Unit Manager in the processing of Cash transfers (ATM Cards, Mobile Money, Cash in Hand disbursement)

social case worker في ICMC
  • الأردن - المفرق
  • فبراير 2013 إلى يونيو 2017

Primary responsibility:
-Assist the project officer in all project activities to ensure the successful implementation of the project specifically
Conduct outreach to vulnerable Syrians and identify extremely vulnerable Syrian household as potential beneficiaries of rental assistance.
-Identify extremely vulnerable Syrian and Jordanian household in need of baby packages and Emergency cash assistance ECA and cash for Rent, cash for winterization , HKC, IP
-Assist to coordinate the team effort of conducting field visit and extensive outreach to the Syrian refugee community and identify household with special needs
-Ensure that detailed outreach case files are prepared and filed in hard and soft copies for all interviews conducted, and make specific recommendations on vulnerabilities that need immediate attention.
-Highlight the specific need of client and prepare explanations and justifications for inclusion of potential clients for provision of specific services.
-Participate in the distribution of cash assistance through the ATM or through the Alawneh exchange in various branches in Irbid, Amman , Mafraq, Zarqa and Madaba and Inform the beneficiaries to receive the assistance and bring the required documents
-In coordination with the project officer, facilitate the link and the referral of the clients to various organizations for appropriate service provision

الخلفية التعليمية

بكالوريوس, Computer and Communications Engineering
  • في Balqa Applied University ,Faculty of Engineering Technology
  • يوليو 2009

Installation and installation of network devices inside the company. Set the internal network of the company and connect all the computers with the determination of powers. Set up servers and provide periodic maintenance. Ensuring that the main network and the internal network are working properly and reporting problems while presenting solution methods. Presentation of recommendations for the purchase of new equipment for the development of the company's income network. Provide protection and safety to avoid intrusion and data theft problems. Perform any other tasks assigned by the Department within the scope of its specialization. Installation

Specialties & Skills

Case Management
Training
Project Management
Computer Skills
Management
Rapid learning skills
• Creativity and enthusiasm with a drives range of administrative knowledge.
• Ability to use own initiative to achieve company’s objects
Creativity and enthusiasm with a drives range of administrative knowledge.
Ability to use own initiative to achieve company’s objects
• Outgoing with strong and effective organizational and communicational skills.

اللغات

الانجليزية
متوسط

التدريب و الشهادات

LGBTI Session (تدريب)
معهد التدريب:
UNHCR
تاريخ الدورة:
April 2014
المدة:
8 ساعات
FGD for adult and children (تدريب)
معهد التدريب:
DRC
تاريخ الدورة:
February 2018
المدة:
16 ساعة
Case Management Training (تدريب)
معهد التدريب:
Jordan river foundation
تاريخ الدورة:
April 2018
المدة:
168 ساعة

الهوايات

  • photographer