Country Manager
Gasable
Total years of experience :4 years, 5 Months
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Reconciled daily sales transactions to balance and log day-to-day revenue with.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Performed weekly reviews assessing each employee's performance and developed improvement plans.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives. Trained new employees in specific job requirements. Recorded Number of orders into organization's weekly income report.
Propelled continuous improvements and strategically capitalized on current market trends. Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Communicated best practices among on-site and external personnel to align efforts and goals.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Demonstrated new products, procedures and techniques to employees.
Prepared quotes for new products and services and composed budgets.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Hired, trained and mentored staff to maximize effectiveness.
Cross-trained existing employees to maximize team agility and performance.
Achieved 80% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem- solving skills in high-stress environment.
Applied customer feedback to develop process improvements and support long-term business needs.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied strong leadership talents and problem- solving skills to maintain team efficiency and organize workflows to meet any daily demand. Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Recruited and developed 12 employees for customer service department.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Maximized performance by monitoring daily activities and mentoring team of 13 associates. Trained and guided team members to maintain high productivity and performance metrics.
Onboarded new employees, including training, mentoring and new hire documentation.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Resolved employment-related disputes through
proactive communication.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs. Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Work with the marketing department to create and organize campaigns and write content Communicating with companies and creating marketing campaigns
Work on increase the number of orders and number of customers
Establishing contracts and signing them with distributors to open new areas and expand the areas operating in the application.
Hiring, training and qualifying employees in the customer service and operation departments Defining Key performance indicators for each employee in the organization
Generate and quarterly monthly reports.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Resolved employment-related disputes through
proactive communication.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs. Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Work with the marketing department to create and organize campaigns and write content Communicating with companies and creating marketing campaigns
Work on increase the number of orders and number of customers
Establishing contracts and signing them with distributors to open new areas and expand the areas operating in the application.
Hiring, training and qualifying employees in the customer service and operation departments Defining Key performance indicators for each employee in the organization
Generate and quarterly monthly reports.
Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
Monitored daily and weekly key performance indicators to maintain on-track status.
Encouraged and promoted ideas aligned to business needs and benefits.
Motivated and trained employees to maximize team productivity.
Enhanced operational efficiency and productivity by managing budgets, accounts.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
Reported issues to higher management with great detail.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
Monitored daily and weekly key performance indicators to maintain on-track status.
Encouraged and promoted ideas aligned to business needs and benefits.
Motivated and trained employees to maximize team productivity.
Enhanced operational efficiency and productivity by managing budgets, accounts.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
Reported issues to higher management with great detail.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
Improved customer service initiatives by streamlining sales and order management processes.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
Educated customers on promotions to enhance sales.
Assisted call-in customers with questions and orders. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Promoted company brand and unique offerings through personalized customer service. Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Directed incoming calls to internal personnel and
2015-09 - 2015-11
departments.
Aggregated and prepared documentation and reports for office meetings, distribution and filing. Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings for Doctors.
Resolved customer problems and complaints . Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel
Directed incoming calls to internal personnel and
2015-09 - 2015-11
departments.
Aggregated and prepared documentation and reports for office meetings, distribution and filing. Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings for Doctors.
Resolved customer problems and complaints . Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel
