senior business development executive
concept combined group
Total years of experience :5 years, 4 Months
• Conduct in-depth market research and data analysis to identify trends, consumer behavior, and competitive landscape within categories.
• Work closely with the Category Manager to develop and execute category assortment plans that align with company objectives and customer preferences.
• Respond promptly to customer inquiries, whether it's through phone. A quick response shows value their time and concerns.
• Listen Actively pay close attention to the customer's needs and concerns. Empathize with their situation and show understanding.
• Follow Up after resolving an issue, follow up with the customer to ensure their satisfaction. This shows you genuinely care about their experience.