Social Media Officer
Hungerstation
Total years of experience :6 years, 1 Months
Sharing and publishing content in all its forms, whether text, image, or video clip, with the aim of benefiting audiences and readers, encouraging them, and fostering interaction.
Maintaining constant contact and collaboration with the company’s various departments.
Working to increase the number of followers and enhance the rate of interaction.
Ensuring continuous communication and direct interaction with customers and social media users, responding to their inquiries, and engaging with them through comments.
The Customer service was a function of receiving customer inquiries and problems through chat, and it depended entirely on understanding the customer’s problem, absorbing the customer’s anger, and then solving the customer’s problem
Customer service was a seasonal job whose mission was to receive customer inquiries and problems via the electricity emergency number “933.” It was entirely dependent on understanding the customer’s problem, absorbing the customer’s anger, and sending support teams to the customer’s site to solve the problem
Assisting and preparing for Okaz newspaper’s annual events for people of determination and receiving their highnesses and excellencies attending more than one event held by Okaz newspaper under the training of Okaz newspaper’s public relations director, Mr. Abdullah Al-Hassoun